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Thread: Buggy briefcase context menu

  1. #1
    Join Date
    Jan 2014
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    Vienna
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    Default Buggy briefcase context menu

    Hello,

    our customers have found a problem with the context menu (the right-click menu) in the briefcase!
    To reproduce the steps:
    #1: Login with an non-admin account (admin accounts don't got this problem)
    #2: change to the briefcase
    #3: right-click on a shared folder (the standard briefcase folder will works always)

    actual result: there will be no context menu.
    expected result: a context menu with new folder and so on.

    We found a temporary solution to this problem:
    #4: switch to the prefernces tab
    #5: switch back to briefcase
    #6: right-click on a shared folder

    actual and expected result: there is a context menu!

    The context menu works with the mails, calender and taks - the problems is just with the briefcase!


    I searched through the forum and found a few threads with adressed my certain problem.
    - Context menu right button not working w/ Firefox 1.5l
    - Firefox 3
    ---> disabling my addons and plugins didn't help

    - Problem with right-click in Firefox
    ---> javascript and the context menus from FireFox are enabled


    I tested the problem under Windows 7 x64 with FireFox (v28.0), Opera (v20.0.1387.91), Chrome (v34.0.1847.116) and IE (v10.0.9200.16866) - every time the same problem.
    Zimbra Version: 8.0.6_GA_5922.FOSS


    Can anybody reproduce the error and/or help me with this problem?

    Greets,
    Martin
    27.01.2014: Zimbra 8.0.6_GA_5922 (build 20131203103702)

  2. #2
    Join Date
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    Quote Originally Posted by NePec View Post
    I tested the problem under Windows 7 x64 with FireFox (v28.0), Opera (v20.0.1387.91), Chrome (v34.0.1847.116) and IE (v10.0.9200.16866) - every time the same problem.
    Zimbra Version: 8.0.6_GA_5922.FOSS

    Can anybody reproduce the error and/or help me with this problem?
    Hi Martin,

    I'm sorry to hear your users are running into this problem. It's not something that I'm aware of as a bug, and can confirm that I'm not seeing the issue in the nightly builds. (Tested Mac and Win8 using Chrome and Firefox) I'd encourage you to file the bug with your excellent reproduction steps in bugzilla.zimbra.com. Zimbra QA can then attempt to reproduce the bug in various environments and confirm it. If it's confirmed, then we'll work to root out the issue and schedule the fix into an upcoming release.

    Thanks,
    Josh

  3. #3
    Join Date
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    Quote Originally Posted by jjohnson View Post
    I'd encourage you to file the bug with your excellent reproduction steps in bugzilla.zimbra.com. Zimbra QA can then attempt to reproduce the bug in various environments and confirm it.
    Hi Josh,

    thanks for your quick response!
    I've filed the bug, here is the link to it: Bug 89408 - Buggy briefcase folder context menu

    Greets,
    Martin
    27.01.2014: Zimbra 8.0.6_GA_5922 (build 20131203103702)

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