From a sales force standpoint, does Zimbra offer any sort of manual review/push of emails from a central account to networked users?
I don't see a lot of "collaboration" tools from the demos. Perhaps I am overlooking something.
In a heavy email/sales/support environment, the need to be able to assign emails and track/record actions taken by the assignee is important. As well as the ability to add internal messaging.
A client of mine is using Talisma currently for managing emails. It's good, but not great. They are looking for alternatives. I am not sure if Zimbra is, in fact, capable of emulating (or improving upon) that type of system. What about task assignment and basic project management? Is there any in Zimbra? Is there any auto-responder/KB functionality?
While I am asking, what about CRM? Is there integration with Sugar, or anything else?
Thanks for the pointers.