Results 1 to 3 of 3

Thread: Other Email Systems Sent Folder under Inbox Issue

  1. #1
    Join Date
    Mar 2014
    Posts
    26
    Rep Power
    1

    Question Other Email Systems Sent Folder under Inbox Issue

    I use Zimbra Web Interface with Network Solutions IMAP email account. That system puts SENT and TRASH under INBOX. Zimbra Web shows those folders but puts SENT email in my Primary zMailCloud Sent folder. Zimbra Desktop shows all the IMAP folders but puts a sent mail in the top level Sent in the Network Solutions account. Is there no way to correct these problems?

  2. #2
    Join Date
    Feb 2011
    Location
    San Mateo, CA
    Posts
    88
    Rep Power
    4

    Default

    Quote Originally Posted by Jack221144 View Post
    I use Zimbra Web Interface with Network Solutions IMAP email account. That system puts SENT and TRASH under INBOX. Zimbra Web shows those folders but puts SENT email in my Primary zMailCloud Sent folder. Zimbra Desktop shows all the IMAP folders but puts a sent mail in the top level Sent in the Network Solutions account. Is there no way to correct these problems?
    You're referencing Zimbra Web Interface and Zimbra Desktop? Which one are you using?

    If it's a Zimbra Web Interface, then when you add the Network Solutions IMAP account, you're only setting the incoming mail account, and outgoing mail still goes through the primary Zimbra account, hence the existence of the two Sent folders. You could conceivably create an outgoing filter to move the sent messages to the 'other' Sent folder, but I'm not sure if that's exactly what you would expect.

    If you're using Zimbra Desktop, when you setup the account you also specify the 'sending server'. This means that outgoing messages can go out as though they were from that account, not the primary Zimbra account. In that case, the two Sent folders can each be populated by the account they're connected to, and I'm not sure there's a clear reason to change that.

    Let me know if this helps to clarify the situation.

    - Josh

  3. #3
    Join Date
    Mar 2014
    Posts
    26
    Rep Power
    1

    Default

    Quote Originally Posted by jjohnson View Post
    You're referencing Zimbra Web Interface and Zimbra Desktop? Which one are you using?

    If it's a Zimbra Web Interface, then when you add the Network Solutions IMAP account, you're only setting the incoming mail account, and outgoing mail still goes through the primary Zimbra account, hence the existence of the two Sent folders. You could conceivably create an outgoing filter to move the sent messages to the 'other' Sent folder, but I'm not sure if that's exactly what you would expect.

    If you're using Zimbra Desktop, when you setup the account you also specify the 'sending server'. This means that outgoing messages can go out as though they were from that account, not the primary Zimbra account. In that case, the two Sent folders can each be populated by the account they're connected to, and I'm not sure there's a clear reason to change that.

    Let me know if this helps to clarify the situation.

    - Josh
    Thanks for clearing up my confusion. I am using both ZD and ZWI. I am going back to using Thunderbird since I have to manage multiple email accounts and it allows me to specify SENT, TRASH, DRAFTS folder to match Network Solutions folder structure (I sometime use Network Solutions web gui too). I will use iPhone mail for mobile use since it allows same as Thunderbird and individual WEB account logins as needs be.

    Thanks

Similar Threads

  1. Inbox Issue
    By jdtx in forum Users
    Replies: 13
    Last Post: 01-01-2011, 02:34 AM
  2. Imapsync syncing only inbox folder not "SENT" folder
    By farrukhndm in forum Migration
    Replies: 12
    Last Post: 02-04-2010, 01:10 PM
  3. Replies: 14
    Last Post: 02-06-2009, 05:46 AM
  4. move email from junk folder to inbox by command
    By koolokamba in forum Administrators
    Replies: 1
    Last Post: 03-05-2008, 12:32 PM
  5. Url for accessing the inbox folder.
    By Anuradha in forum Administrators
    Replies: 7
    Last Post: 08-12-2006, 07:28 AM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •