Results 1 to 3 of 3

Thread: HELP! Outlook Connector not syncing

  1. #1
    Join Date
    Nov 2006
    Posts
    1
    Rep Power
    9

    Angry HELP! Outlook Connector not syncing

    Ok. So I am trying to implement our first customer on Zimbra. This customer wants to have his laptop, desktop and Moto Q. He has been having nothing but issues and is now threatening to move back to his old provider (Exchange). Anyway, we got his desktop to sync (after removing the .zdb file) and then he now says that his calendar is not syncing from from his desktop. He says his laptop doesnt sync and, of course, we can't get his MotoQ to sync.

    I am at a loss. Does the connector work or is it this buggy?! Any ideas as to what I can do?

    Thanks.
    Michael

  2. #2
    Join Date
    Mar 2006
    Posts
    86
    Rep Power
    9

    Default

    Well, the connector works (except for a few minor quirks) and so does the Zimbra Mobile synching.

    1. Check to see whether Zimbra mobile is activated for the CoS that the user is in
    2. Check the logs in /opt/zimbra/logs/ to see what problems are happenning.
    a. Check either sync.log or synctrace.log for Zimbra mobile
    b. Make the user turn on ZCO logging by using zcologctl that gets installed on a machine when ZCO is installed. This creates log files on the user machine.

  3. #3
    Join Date
    Oct 2005
    Location
    Thatcher, AZ
    Posts
    5,606
    Rep Power
    21

    Default

    Well, it's not unusual for admins who are deploying zcs to initially work out all of the kinks.

    Most things work right out of the box. Others take a little tweaking.

    Once we figure out what's happening, we can help you fix it.

Similar Threads

  1. Error message from Outlook connector
    By redhat in forum Zimbra Connector for Outlook
    Replies: 12
    Last Post: 01-05-2010, 01:42 AM
  2. Outlook connector not syncing sent messages
    By cirrus_blue in forum Zimbra Connector for Outlook
    Replies: 2
    Last Post: 07-03-2007, 02:08 PM
  3. Dynamics AX and Outlook Connector
    By area in forum Zimbra Connector for Outlook
    Replies: 1
    Last Post: 05-15-2007, 12:15 PM
  4. Outlook connector sync errors on 4.5.1
    By russgalleywood in forum Zimbra Connector for Outlook
    Replies: 10
    Last Post: 02-26-2007, 10:38 AM
  5. Activesync w/ Outlook Connector Kills Outlook
    By jnetman1 in forum Administrators
    Replies: 4
    Last Post: 04-27-2006, 12:58 PM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •