Page 1 of 2 12 LastLast
Results 1 to 10 of 11

Thread: Huge Contact Group Prevents Scrolling and Edit

Hybrid View

  1. #1
    Join Date
    May 2007
    Location
    Maryland, USA
    Posts
    49
    Rep Power
    8

    Default Huge Contact Group Prevents Scrolling and Edit

    I have a very large contact group. When I add it to the address line (To: or CC it expands the contact group and pushes the subject line and edit window down below the bottom of the window. No scroll bar appears so am unable to enter/edit email. This happens when editing in a detached window as well.

    I suppose I could compose the email first then add the addressees but this seems kludgy. Solutions, workarounds?

    Thanks

  2. #2
    Join Date
    Jan 2007
    Posts
    86
    Rep Power
    8

    Default Huge Contact List

    What happens if you place the list on the Bcc line?

    gersh

  3. #3
    Join Date
    May 2007
    Location
    Maryland, USA
    Posts
    49
    Rep Power
    8

    Default

    Same behavior but, yes, I can then turn off the bcc address line.

  4. #4
    Join Date
    May 2006
    Location
    USA
    Posts
    6,242
    Rep Power
    21

    Default

    for me (using firefox) the 'to' and 'cc' boxes just start to scroll themselves
    (just return and the occasional bit of random text ever few dozen lines)
    I guess define 'large' and your browser version...

  5. #5
    Join Date
    May 2007
    Location
    Maryland, USA
    Posts
    49
    Rep Power
    8

    Default

    FF version 2.0.0.3, large list is greater than 500 addresses. Worse, my user's requirement is for greater than 1500.

    I returned in the To: window as you said and the scrollbar appears on the To: field but I'm still prevented from putting the cursor in any field below it because they've been push below the edge of the browser window and there is no scroll bar on the window.

    As an aside, the first time I returned in the To: field I got an "Out of RPC Cache" error dialog.

  6. #6
    Join Date
    May 2006
    Location
    USA
    Posts
    6,242
    Rep Power
    21

    Default

    And the reason you don't make use of distribution lists or a listserv?

  7. #7
    Join Date
    Oct 2005
    Location
    Thatcher, AZ
    Posts
    5,606
    Rep Power
    21

    Default

    Quote Originally Posted by kbigger View Post
    I have a very large contact group. When I add it to the address line (To: or CC it expands the contact group and pushes the subject line and edit window down below the bottom of the window. No scroll bar appears so am unable to enter/edit email. This happens when editing in a detached window as well.

    I suppose I could compose the email first then add the addressees but this seems kludgy. Solutions, workarounds?

    Thanks
    What version are you using? Also, can you provide a screen shot?

    If you're using an older version that 4.5.5, then upgrade. If not, then screenshot.

    john

  8. #8
    Join Date
    May 2007
    Location
    Maryland, USA
    Posts
    49
    Rep Power
    8

    Default

    We're using 4.5.4. Thanks.

  9. #9
    Join Date
    Oct 2005
    Location
    Thatcher, AZ
    Posts
    5,606
    Rep Power
    21

    Default

    Yep. Pretty sure that was an issue in 4.5.4
    Good luck!

  10. #10
    Join Date
    May 2006
    Location
    USA
    Posts
    6,242
    Rep Power
    21

    Default

    FYI-This was one of the bugs...12337

    Out of curiosity why don't you make use of distribution list/mass mailing software (of any variety)?

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •