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  1. #1
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    Post Feedback

    I just got a little bit of feedback from a user testing out our Zimbra implementation.

    1. He prefers to view his email by message and not conversation. Now by default the preview pane is displayed, he doesn’t really like the preview pane and finds it kind of annoying that he can’t turn it off an leave it off. Would it be possible to add an option in the setting for disabling the preview pane?

    2. He said that when he used the web interface over the internet it was a little sluggish. Now I do understand that the great folks at Zimbra are always trying to make that aspect a little faster.

    3. This may be a bug…. When he is deleting a large amount of email at once the web interface will spit back an error and say “Action could not be completed” and post some debug. I asked him that if it happens again to send me a screen shot of the error so that I may post it.

    I hope some of this has been helpful. Thanks again for the great product!

  2. #2
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    1) I'll add an RFE

    2) If you can pick his top 2-3 actions that he thinks needs to be faster that would help. It's always better to have a focus that to just get a report that it's slow/sluggish.

    3) Please teach user's to use the 'Send Report' button. This is the best way we can capture the full debug output of these situations.
    Looking for new beta users -> Co-Founder of Acompli. Previously worked at Zimbra (and Yahoo! & VMware) since 2005.

  3. #3
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    Quote Originally Posted by KevinH
    3) Please teach user's to use the 'Send Report' button. This is the best way we can capture the full debug output of these situations.
    KevinH,

    What happens when users click the "Send Report" button?

    -g

  4. #4
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    Quote Originally Posted by graffiti
    KevinH,

    What happens when users click the "Send Report" button?

    -g
    Capture's a stack trace for us to review. Similar to the Talkback that Firefox uses to capture crashes and automate bug reporting.
    Looking for new beta users -> Co-Founder of Acompli. Previously worked at Zimbra (and Yahoo! & VMware) since 2005.

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