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Thread: Zimbra 5 fails to start.

  1. #1
    Join Date
    Feb 2006
    Rep Power

    Default Zimbra 5 fails to start.

    Hi Guys,

    I broke my server again, *sign*. After a seemingly successful upgrade from 4.5.5 to 5B1 I try to login to the webportal without success.

    zmcontrol status returns zmmailboxdctl as not starting.
    zmmailboxdctl status returns nothing

    Catalina seems to say that the java being used is 1.5.0 but the java in /opt/zimbra points to 1.6

    Also /var/log/zimbra.log says

    zmmailboxdmgr[15965]: status requested
    zmmailboxdmgr[15965]: stale pid 14808 found in /opt/zimbra/log/ No such process
    zmmailboxdmgr[15965]: assuming no other instance is running
    zmmailboxdmgr[15965]: no manager process is running


    Tomcat has usually been the culprit in the past so when I run 'tomcat start' it returns.

    Warning: /opt/zimbra/mailboxd/webapps/service.war does not exist
    Warning: /opt/zimbra/mailboxd/webapps/zimbra.war does not exist
    /opt/zimbra/bin/tomcat: line 95: /opt/zimbra/mailboxd/bin/ No such file or directory


    I tried deleting some stale pid's in /opt/zimbra/log but that didn't help either. :s


    Also, my log files are not over 2GB and my disk space is still great.


    mysql mysql logs me in correctly, doesn't seem like that's a problem.


    sh -x bin/zmmtactl status returns all 0 (ok)


    As downgrading isn't an option how can I get this up? :s
    Last edited by Verbunk; 06-28-2007 at 08:00 PM.

  2. #2
    Join Date
    Feb 2006
    Rep Power

    Default Fix

    Turns out for some reason perdition was activated after the install. I had to start zimbra

    > sudo su - zimbra
    % makes you the zimbra user. Important!
    > zmcontrol start
    % starts the zimbra services
    > zmcontrol status
    % shows that zmmailboxdctl is not running due to port conflict. Why, I dunno.
    > zmperditionctl stop
    % stops perdition with predjudice!! Nah, just stops it.
    > zmmailboxdctl start
    % starts mailboxdctl

    Now you should be able to log back into the admin portal and uncheck imap and pop proxy in the servers ~> services tab.

    perdition is only needed in multi-machine environments and it seems (from reading too) that it breaks single machine installs.

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