Compose mail in HTML broken in 5.0.1 NE

Ask questions about your setup or get help installing ZCS server (ZD section below).
manens
Posts: 6
Joined: Fri Sep 12, 2014 10:26 pm

Compose mail in HTML broken in 5.0.1 NE

Postby manens » Wed Jan 30, 2008 4:31 pm

Hi,
I have a really strange bug with zimbra 5.0.1 GA NE installed on Redhat 5.

When I create a new HTML mail with IE6, IE7 or Firefox on Ubuntu festy, I can't write text in the body.
I need help to confirm the bug, please help !
To reproduce the bug :

0) in preferences>Signatures, remove your signature

1) in preferences>Composing>Composing messages>Compose, choose "as HTML"

2) save preferences

3) In Mail, create a new mail

4) HTML editor is displayed

5) bug : It is impossible to enter text in the HTML editor
Tested with :

- IE7, on Windows XP and Vista, zimbra 5.0.1

- IE6, on Windows XP and Vista, zimbra 5.0.1

- FF2 on Linux, zimbra 5.0.1
Can you confirm ?
If yes, go to this issue and add vote/comment :

Bug 23993 - Compose as HTML is not working when "as HTML" is set by default
This bug may be related to :

Bug 11384 - New mail compose: cursor does not appear in the message body

Bug 509 - Cursor fails to appear in Firefox


jholder
Zimbra Employee
Zimbra Employee
Posts: 4686
Joined: Fri Sep 12, 2014 10:00 pm

Compose mail in HTML broken in 5.0.1 NE

Postby jholder » Tue Feb 12, 2008 4:41 pm

I've updated the bug, and hopefully we can get it fixed soon.
13317mario
Posts: 15
Joined: Fri Sep 12, 2014 10:19 pm

Compose mail in HTML broken in 5.0.1 NE

Postby 13317mario » Wed Apr 16, 2008 1:37 am

Same problem in zimbra 5.0.2 collaboration suite on Debian Etch.
mmorse
Ambassador
Ambassador
Posts: 6036
Joined: Fri Sep 12, 2014 10:24 pm

Compose mail in HTML broken in 5.0.1 NE

Postby mmorse » Thu Apr 17, 2008 12:49 am

Hi Mario, could you please try and see if you still have this problem after upgrading to 5.0.3+?
13317mario
Posts: 15
Joined: Fri Sep 12, 2014 10:19 pm

Compose mail in HTML broken in 5.0.1 NE

Postby 13317mario » Thu Apr 17, 2008 1:40 am

Hi Mike

I did think to do that but there wasn't any information about this bug in the release note
I'll">http://files.zimbra.com/website/docs/Zimbra%20OS%20Release%20Notes.pdf
I'll
try an upgrade to 5.0.4 but I need the time to build a test enviroment.

Hope to make the test in the next week.
Mario
13317mario
Posts: 15
Joined: Fri Sep 12, 2014 10:19 pm

Compose mail in HTML broken in 5.0.1 NE

Postby 13317mario » Tue Apr 22, 2008 11:57 am

Upgraded to 5.0.5 but the problem is still there.

Have tried in both http mode and https mode but it is the same.
In the left bottom corner of the window there is a warning about error on the page.

If compose messages in new windows is unchecked this is the error:
The error in 5.0.2 is

Line: 6531

Char: 1

Error: Invalid argument

Code: 0

URL: https: //serveraddress/zimbra/
The error in 5.0.5 is

Line: 6545

Char: 1

Error: Invalid argument

Code: 0

URL: https: //serveraddress/zimbra/
If compose messages in a new windows is checked this is the error:
The error in 5.0.2 is

Line: 16035

Char: 2

Error: Invalid argument

Code: 0

URL: https: //serveraddress/zimbra/public/launchNewWindow.jsp?skin=sand
The error in 5.0.5 is

Line: 17445

Char: 2

Error: Invalid argument

Code: 0

URL: https: //serveraddress/zimbra/public/launchNewWindow.jsp?skin=sand&localed=it
Hope this helps.
Mario
sktwolf
Posts: 15
Joined: Fri Sep 12, 2014 11:11 pm

Compose mail in HTML broken in 5.0.1 NE

Postby sktwolf » Tue May 20, 2008 6:00 am

Having same problem here with zimbra OSE 5.0.5 and NE 5.0.5 with IE7
It's certainly the bug number 23993
srenon
Posts: 3
Joined: Fri Sep 12, 2014 11:16 pm

Compose mail in HTML broken in 5.0.1 NE

Postby srenon » Wed May 21, 2008 10:27 am

Having the same problem with ZCS 5.0.5 and ie 6 or 7
Please help us!
13317mario
Posts: 15
Joined: Fri Sep 12, 2014 10:19 pm

Compose mail in HTML broken in 5.0.1 NE

Postby 13317mario » Thu May 29, 2008 6:52 am

Updated to 5.0.6 and the problem is still there.

I have many complaints from users.:(:(

They would like to use the advanced interface and send email in html.
Mario
mmorse
Ambassador
Ambassador
Posts: 6036
Joined: Fri Sep 12, 2014 10:24 pm

Compose mail in HTML broken in 5.0.1 NE

Postby mmorse » Thu May 29, 2008 11:32 am

[quote user="manens"]To reproduce the bug :

0) in preferences>Signatures, remove your signature

1) in preferences>Composing>Composing messages>Compose, choose "as HTML"
Bug 23993 - Compose as HTML is not working when "as HTML" is set by default
This bug may be related to :

Bug 11384 - New mail compose: cursor does not appear in the message body[/quote]
I can't seem to reproduce - and no matter how I play with signatures as well (though I did just find Bug 28361 - HTML Client : can't type in msg body using IE & text mode).
We've put some stuff into bug 11384 for 5.0.6 - srenon, sktwolf 11, manens - can you still reproduce like mario after upgrading to 5.0.6?
Noticing email's in bugzilla on 23993, there's no us tld's domains after a while...is everyone here using french, italian, irish, or romansh, etc?
Anyone willing to provide a test account on their machines can PM me the details and I'll attach it to the bug privately. (If you're NE you can do the same by opening support ticket for attaching login info to 23993.)

Return to “Installation and Upgrade”

Who is online

Users browsing this forum: No registered users and 6 guests