Getting mail from another account

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dhull
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Joined: Fri Sep 12, 2014 11:16 pm

Getting mail from another account

Postby dhull » Fri Feb 01, 2008 12:14 pm

I tried to get mail from another IMAP account. Partway through the process I got the following error message.
A network service error has occurred. msg: system failure: Unable to store IMAP message data

code: service.FAILURE

method: ZmCsfeCommand.prototype.invoke

detail: soap:Receiver
What's going on here?


jholder
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Getting mail from another account

Postby jholder » Tue Feb 12, 2008 4:33 pm

Can you take a look at the full stack trace in /opt/zimbra/log/zmmailboxd.out
3345JpMaxMan
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Getting mail from another account

Postby 3345JpMaxMan » Sun Mar 02, 2008 9:14 am

[quote user="dhull"]I tried to get mail from another IMAP account. Partway through the process I got the following error message.
A network service error has occurred. msg: system failure: Unable to store IMAP message data

code: service.FAILURE

method: ZmCsfeCommand.prototype.invoke

detail: soap:Receiver
What's going on here?[/QUOTE]
I am getting this same problem - is there any info on a solution?
phoenix
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Getting mail from another account

Postby phoenix » Sun Mar 02, 2008 9:57 am

[quote user="3345JpMaxMan"]I am getting this same problem - is there any info on a solution?[/QUOTE]How about answering the question that was asked by jholder in the post above yours?
Regards

Bill

Rspamd: A high performance spamassassin replacement

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3345JpMaxMan
Posts: 48
Joined: Fri Sep 12, 2014 10:45 pm

Getting mail from another account

Postby 3345JpMaxMan » Sun Mar 02, 2008 10:09 am

Ok, I didn't see anything in there.. this is from the "view details" pop-up:
A network service error has occurred. msg: system failure: Unable to store IMAP message data

code: service.FAILURE

method: ImportDataRequest

detail: soap:Receiver

trace: com.zimbra.common.service.ServiceException: system failure: Unable to store IMAP message data Code:service.FAILURE at com.zimbra.common.service.Ser...
Doing a tail on the zmmailboxd.out while I did a check mail did not show any activity. Looking in that file, there are the last two exceptions listed:
Caused by: javax.naming.CommunicationException: zimbra.tipit.net:389 [Root exception is java.net.ConnectException: Connection refused]

at com.sun.jndi.ldap.Connection.(Connection.java:197)

at com.sun.jndi.ldap.LdapClient.(LdapClient.java:118)

at com.sun.jndi.ldap.LdapClientFactory.createPooledConnection(LdapClientFactory.java:46)

at com.sun.jndi.ldap.pool.Connections.(Connections.java:97)

at com.sun.jndi.ldap.pool.Pool.getPooledConnection(Pool.java:114)

at com.sun.jndi.ldap.LdapPoolManager.getLdapClient(LdapPoolManager.java:310)

at com.sun.jndi.ldap.LdapClient.getInstance(LdapClient.java:1572)

at com.sun.jndi.ldap.LdapCtx.connect(LdapCtx.java:2616)

at com.sun.jndi.ldap.LdapCtx.(LdapCtx.java:287)

at com.sun.jndi.ldap.LdapCtxFactory.getUsingURL(LdapCtxFactory.java:175)

at com.sun.jndi.ldap.LdapCtxFactory.getUsingURLs(LdapCtxFactory.java:193)

at com.sun.jndi.ldap.LdapCtxFactory.getLdapCtxInstance(LdapCtxFactory.java:136)

at com.sun.jndi.ldap.LdapCtxFactory.getInitialContext(LdapCtxFactory.java:66)

at javax.naming.spi.NamingManager.getInitialContext(NamingManager.java:667)

at javax.naming.InitialContext.getDefaultInitCtx(InitialContext.java:288)

at javax.naming.InitialContext.init(InitialContext.java:223)

at javax.naming.ldap.InitialLdapContext.(InitialLdapContext.java:134)

at com.zimbra.cs.account.ldap.LdapUtil.getDirContext(LdapUtil.java:214)

... 32 more

Caused by: java.net.ConnectException: Connection refused

at java.net.PlainSocketImpl.socketConnect(Native Method)

at java.net.PlainSocketImpl.doConnect(PlainSocketImpl.java:333)

at java.net.PlainSocketImpl.connectToAddress(PlainSocketImpl.java:195)

at java.net.PlainSocketImpl.connect(PlainSocketImpl.java:182)

at java.net.SocksSocketImpl.connect(SocksSocketImpl.java:366)

at java.net.Socket.connect(Socket.java:519)

at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)

at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)

at java.lang.reflect.Method.invoke(Method.java:597)

at com.sun.jndi.ldap.Connection.createSocket(Connection.java:336)

at com.sun.jndi.ldap.Connection.(Connection.java:184)

... 49 more
But, I don' think this has anything to do with it?
I'm happy to post any further info, please let me know what would be helpful.
phoenix
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Getting mail from another account

Postby phoenix » Sun Mar 02, 2008 10:31 am

[quote user="3345JpMaxMan"]Caused by: javax.naming.CommunicationException: zimbra.tipit.net:389 [Root exception is java.net.ConnectException: Connection refused][/QUOTE]The problem would appear to be your inability to contact LDAP, is it running?
Regards

Bill

Rspamd: A high performance spamassassin replacement

Per ardua ad astra
3345JpMaxMan
Posts: 48
Joined: Fri Sep 12, 2014 10:45 pm

Getting mail from another account

Postby 3345JpMaxMan » Sun Mar 02, 2008 10:36 am

[quote user="10330phoenix"]The problem would appear to be your inability to contact LDAP, is it running?[/QUOTE]
According to zmcontrol status, yes:
ldap Running
That's what I was saying, I think that error is not related. Maybe I'm wrong. But, I think it was already there. Doing a:
tail -f zmmailboxd.out
while I create the IMAP account and then have it check external mail does not generate any logging activity in this file.
bjagg
Posts: 2
Joined: Fri Sep 12, 2014 11:26 pm

Getting mail from another account

Postby bjagg » Thu Apr 03, 2008 1:56 pm

Try tailing /opt/zimbra/log/mailbox.log for the stack traces.
I had a similar problem with one account. The account had a 'spam' and a 'SPAM' folder. The mail server had no problems with the two since they are difference case. Zimbra did. Once I merged the folders to one, it sync'd just fine!! :D
dwmtractor
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Getting mail from another account

Postby dwmtractor » Thu Apr 03, 2008 3:58 pm

I have seen a similar error when your system tries to download a message that exceeds either the maximum message size, or would put your mailbox over its quota. You might have a look-see at those two things and make sure they aren't slapping you down. . .the error messages aren't too instructive at that point.

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