ZIMBRA down when pop field is written

Ask questions about your setup or get help installing ZCS server (ZD section below).
sbstndon123456
Posts: 1
Joined: Sat Sep 13, 2014 12:53 am

ZIMBRA down when pop field is written

Postby sbstndon123456 » Thu Dec 03, 2009 8:47 am

Hello,
I installed ZIMBRA 6 on a new UBUNTU 8.04 LTS server (2Go memory). When I put something in the pop field (in configurationserver, pop) ... the http interface of ZIMBRA froze.
Impossible to access http interface despite reboot or using "zmcontrol start".
"zmcontrol status" command send :
Host zimbra.reseau.local

antispam Running

antivirus Running

convertd Running

ldap Running

logger Running

mailbox Stopped

zmmtaconfig is running.

mailboxd is not running.

zmmailboxdctl is not running

memcached Running

mta Running

snmp Running

spell Running

stats Running
"Zmcontrol start" didn't change anything.
I re-installed zimbra (install.sh -u then install.sh) : same problem.
Just before zimbra froze (when i write something in the "pop" field), the following messages are sent :
Erreur de JavaScript in method ZaXFormViewController.prototype.fireChangeEvent message: this._toolbar is undefined fileName: https://192.168.1.207:7071/zimbraAdmin/ Â… 1118101405 lineNumber: 1658 stack: ()@https://192.168.1.207:7071/zimbraAdmin/js/Admin_all.js.zgz?v=091118101405:1658 ([object Object])@https://192.168.1.207:7071/zimbraAdmin/js/Admin_all.js.z...
or :
Erreur de serveur ! Code d'erreur : EMPTY_RESPONSE Method: SearchDirectoryRequest
or :
Erreur de JavaScript in method ZaXFormViewController.prototype.fireChangeEvent message: this._toolbar is undefined fileName: https://127.0.0.1:7071/zimbraAdmin/js/A Â… 1118101405 lineNumber: 1658 stack: ()@https://127.0.0.1:7071/zimbraAdmin/js/Admin_all.js.zgz?v=091118101405:1658 ([object Object])@https://127.0.0.1:7071/zimbraAdmin/js/Admin_all.js.zgz?v=0911181...
I reinstalled Zimbra 3 times, and these differents messages where sent.
Could you help me ?


acik
Posts: 5
Joined: Wed Dec 28, 2016 4:02 pm

Re: ZIMBRA down when pop field is written

Postby acik » Wed Dec 28, 2016 4:13 pm

I created a virtual machine to test Zimbra

I created one account and enabled POP3 download.
I had the some problem.


After some minimal checks I discovered that I had no space left on disk.
I hope this can be useful to others.
Wes
Posts: 3
Joined: Fri Jan 13, 2017 1:00 am

Re: ZIMBRA down when pop field is written

Postby Wes » Fri Jan 13, 2017 1:14 am

Having the same issue now as well. This is a bit of log from my zimbra.log file, do you have the same issue in your logs when you try and "#zmmailboxdctl restart"?

Look at your zimbra log see if its the same issue.

Code: Select all

Jan 12 19:04:43 webmail zmmailboxdmgr[8302]: status requested
Jan 12 19:04:43 webmail zmmailboxdmgr[8302]: stale pid 7238 found in /opt/zimbra/log/zmmailboxd_manager.pid: No such process
Jan 12 19:04:43 webmail zmmailboxdmgr[8302]: assuming no other instance is running
Jan 12 19:04:43 webmail zmmailboxdmgr[8302]: file /opt/zimbra/log/zmmailboxd.pid does not exist
Jan 12 19:04:43 webmail zmmailboxdmgr[8302]: assuming no other instance is running
Jan 12 19:04:43 webmail zmmailboxdmgr[8302]: no manager process is running
Jan 12 19:04:43 webmail zmmailboxdmgr[8310]: status requested
Jan 12 19:04:43 webmail zmmailboxdmgr[8310]: stale pid 7238 found in /opt/zimbra/log/zmmailboxd_manager.pid: No such process
Jan 12 19:04:43 webmail zmmailboxdmgr[8310]: assuming no other instance is running
Jan 12 19:04:43 webmail zmmailboxdmgr[8310]: file /opt/zimbra/log/zmmailboxd.pid does not exist
Jan 12 19:04:43 webmail zmmailboxdmgr[8310]: assuming no other instance is running
Jan 12 19:04:43 webmail zmmailboxdmgr[8310]: no manager process is running
User avatar
Raun
Zimbra Employee
Zimbra Employee
Posts: 75
Joined: Thu Mar 24, 2016 1:22 pm

Re: ZIMBRA down when pop field is written

Postby Raun » Fri Jan 20, 2017 2:31 pm

Original post is of 2009 and the ZCS version is ZCS 6. Can you please tell us a bit more about your ZCS version and exact issue.
User avatar
Raun
Zimbra Employee
Zimbra Employee
Posts: 75
Joined: Thu Mar 24, 2016 1:22 pm

Re: ZIMBRA down when pop field is written

Postby Raun » Fri Jan 20, 2017 2:32 pm

Do try this

zmcontrol stop
verify that no zimbra process is running
remove the stale pid file and start zimbra again by
zmcontrol start

Return to “Installation and Upgrade”

Who is online

Users browsing this forum: No registered users and 4 guests