The mailbox and mta dies in FC4 GA version

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meikka
Posts: 27
Joined: Fri Sep 12, 2014 10:01 pm

The mailbox and mta dies in FC4 GA version

Postby meikka » Thu Feb 09, 2006 2:56 pm

Hi
I have problem that the mailbox and mta dies. Ihave upgraded the system from M2 , which was working OK. The system in FC4 in Xen virtual machine with 738 MB memory.
I have attached part of the zimbra log file and the only thing what has happened it the reload of postfix configuration.
What may cause the stop of the services? Where can I find more information of the cause?


-- Timo
Release 3.0.0_GA_156.FC4_20060206095649 FC4 FOSS edition
[zimbra@mail root]$ zmcontrol status

Host mail.virtaneva.com

antispam Running

antivirus Running

ldap Running

logger Running

mailbox Stopped

mta Stopped

snmp Running

spell Running


Feb 9 22:32:10 mail zimbramon[16574]: 16574:info: 2006-02-09 22:32:04, STATUS: mail.virtaneva.com: antispam: Running

Feb 9 22:32:10 mail zimbramon[16574]: 16574:info: 2006-02-09 22:32:04, STATUS: mail.virtaneva.com: antivirus: Running

Feb 9 22:32:10 mail zimbramon[16574]: 16574:info: 2006-02-09 22:32:04, STATUS: mail.virtaneva.com: ldap: Running

Feb 9 22:32:10 mail zimbramon[16574]: 16574:info: 2006-02-09 22:32:04, STATUS: mail.virtaneva.com: logger: Running

Feb 9 22:32:10 mail zimbramon[16574]: 16574:info: 2006-02-09 22:32:04, STATUS: mail.virtaneva.com: mailbox: Running

Feb 9 22:32:10 mail zimbramon[16574]: 16574:info: 2006-02-09 22:32:04, STATUS: mail.virtaneva.com: mta: Running

Feb 9 22:32:10 mail zimbramon[16574]: 16574:info: 2006-02-09 22:32:04, STATUS: mail.virtaneva.com: snmp: Running

Feb 9 22:32:10 mail zimbramon[16574]: 16574:info: 2006-02-09 22:32:04, STATUS: mail.virtaneva.com: spell: Running

Feb 9 22:32:16 mail postfix/postfix-script: refreshing the Postfix mail system

Feb 9 22:32:16 mail postfix/master[4454]: reload configuration /opt/zimbra/postfix-2.2.5/conf

Feb 9 22:33:08 mail zimbramon[17286]: 17286:info: 2006-02-09 22:33:02, STATUS: mail.virtaneva.com: antispam: Running

Feb 9 22:33:08 mail zimbramon[17286]: 17286:info: 2006-02-09 22:33:02, STATUS: mail.virtaneva.com: antivirus: Running

Feb 9 22:33:08 mail zimbramon[17286]: 17286:info: 2006-02-09 22:33:02, STATUS: mail.virtaneva.com: ldap: Running

Feb 9 22:33:08 mail zimbramon[17286]: 17286:info: 2006-02-09 22:33:02, STATUS: mail.virtaneva.com: logger: Running

Feb 9 22:33:08 mail zimbramon[17286]: 17286:info: 2006-02-09 22:33:02, STATUS: mail.virtaneva.com: mailbox: Stopped

Feb 9 22:33:08 mail zimbramon[17286]: 17286:info: 2006-02-09 22:33:02, STATUS: mail.virtaneva.com: mta: Stopped

Feb 9 22:33:08 mail zimbramon[17286]: 17286:info: 2006-02-09 22:33:02, STATUS: mail.virtaneva.com: snmp: Running

Feb 9 22:33:08 mail zimbramon[17286]: 17286:info: 2006-02-09 22:33:02, STATUS: mail.virtaneva.com: spell: Running


marcmac
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The mailbox and mta dies in FC4 GA version

Postby marcmac » Thu Feb 09, 2006 3:05 pm

Xen virtual machines don't seem to work well with zimbra.
That said - search the forums on ways to get details about what exactly is dying, and how to get logs for it, and post the logs.
meikka
Posts: 27
Joined: Fri Sep 12, 2014 10:01 pm

The mailbox and mta dies in FC4 GA version

Postby meikka » Thu Feb 09, 2006 3:59 pm

Hi
I have spent 2 days to find out the cause of the death of those services. I have searched all the forums without finding any solutions :( .
I does not help much to say that I have a lousy system and I should search ;) .
I was hoping that someone could give a hint what I have missed.
-- Timo
PS. The Zimbra is great, but I need to get it working before rollout.
marcmac
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The mailbox and mta dies in FC4 GA version

Postby marcmac » Thu Feb 09, 2006 4:10 pm

What's in /opt/zimbra/log/zimbra.log?

su - zimbra

sh -x bin/zmmtactl status

sh -x bin/zmmailboxctl status
I can't help you if I don't know what's not running.
meikka
Posts: 27
Joined: Fri Sep 12, 2014 10:01 pm

The mailbox and mta dies in FC4 GA version

Postby meikka » Thu Feb 09, 2006 4:18 pm

I will give the results tomorrow.
-- Timo
drewage
Posts: 37
Joined: Fri Sep 12, 2014 10:04 pm

The mailbox and mta dies in FC4 GA version

Postby drewage » Thu Feb 09, 2006 9:19 pm

I am having this same problem since upgrading to GA from Milestone 3 Beta Update 2. It worked fine immediately after the upgrade, and then I went to check on it after a day of not using it and it was unresponsive.
zmcontrol status

Host myhost.com

antivirus Running

ldap Running

logger Running

mailbox Stopped

mta Stopped

snmp Running

spell Running

sh -x bin/zmmtactl status

+ BASE=/opt/zimbra

+ SCRIPTS='zmmtaconfigctl postfix zmsaslauthdctl'

+ case "$1" in

+ STATUS=0

+ for i in '$SCRIPTS'

+ /opt/zimbra/bin/zmmtaconfigctl status

+ R=0

+ '[' 0 -ne 0 ']'

+ for i in '$SCRIPTS'

+ /opt/zimbra/bin/postfix status

+ R=0

+ '[' 0 -ne 0 ']'

+ for i in '$SCRIPTS'

+ /opt/zimbra/bin/zmsaslauthdctl status

cat: /opt/zimbra/cyrus-sasl-2.1.21.ZIMBRA/state/saslauthd.pid: No such file or directory

+ R=1

+ '[' 1 -ne 0 ']'

+ STATUS=1

+ exit 1

and
sh -x bin/zmmailboxctl status

+ BASE=/opt/zimbra

+ SCRIPTS='zmmtaconfigctl tomcat mysql.server'

+ STATUS=0

+ case "$1" in

+ for i in '$SCRIPTS'

+ '[' zmmtaconfigctl = mysql.server ']'

+ /opt/zimbra/bin/zmmtaconfigctl status

+ R=0

+ '[' 0 -ne 0 ']'

+ for i in '$SCRIPTS'

+ '[' tomcat = mysql.server ']'

+ /opt/zimbra/bin/tomcat status

+ R=1

+ '[' 1 -ne 0 ']'

+ STATUS=1

+ for i in '$SCRIPTS'

+ '[' mysql.server = mysql.server ']'

+ /opt/zimbra/bin/mysqladmin status

+ R=0

+ '[' 0 -ne 0 ']'

+ exit 1

Any ideas ?
marcmac
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The mailbox and mta dies in FC4 GA version

Postby marcmac » Thu Feb 09, 2006 10:34 pm

is zimbraMtaAuthHost set? is zimbraMtaAuthURL set? Is the mode (http/https) in zimbraMtaAuthURL consistent with the port your tomcat instance is listening on? If not, reset zimbraMtaAuthHost to the value it's currently set to - this will reset zimbraMtaAuthURL (and work around a bug).
I believe that saslauthd is probably dying because tomcat is dying.
What happens when you run tomcat start? What shows up in /opt/zimbra/log/zimbra.log? /opt/zimbra/tomcat/logs/catalina.out?
After you start tomcat, try starting saslauthd.
drewage
Posts: 37
Joined: Fri Sep 12, 2014 10:04 pm

The mailbox and mta dies in FC4 GA version

Postby drewage » Fri Feb 10, 2006 7:37 am

[QUOTE]is zimbraMtaAuthHost set? is zimbraMtaAuthURL set? Is the mode (http/https) in zimbraMtaAuthURL consistent with the port your tomcat instance is listening on?[/QUOTE]
Can you point me in the direction of how to find this information ?
I know the mode is http...everything worked fine the first couple of days after upgrading.
marcmac
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The mailbox and mta dies in FC4 GA version

Postby marcmac » Fri Feb 10, 2006 8:57 am

[quote user="drewage"]Can you point me in the direction of how to find this information ?
I know the mode is http...everything worked fine the first couple of days after upgrading.[/QUOTE]
There's a bug that resets the mode on upgrade, which is why I asked.
zmprov gs | grep zimbraMtaAuth

zmprov gs | grep zimbraMailMode

zmprov gs | grep zimbraMailPort

zmprov gs | grep zimbraMailSSLPort
drewage
Posts: 37
Joined: Fri Sep 12, 2014 10:04 pm

The mailbox and mta dies in FC4 GA version

Postby drewage » Fri Feb 10, 2006 9:34 am

Yes, I encountered that bug after upgrading and changed it to http
zmprov gs | grep zimbraMtaAuth

zmprov gs | grep zimbraMailMode

zmprov gs | grep zimbraMailPort

zmprov gs | grep zimbraMailSSLPort

Does that pipe to a file or something ? It provides no screen output when I run those commands..

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