8.7.11 -> 8.8.6 Issues with delegated admin rights

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makz
Posts: 3
Joined: Thu Jun 09, 2016 2:33 pm

8.7.11 -> 8.8.6 Issues with delegated admin rights

Postby makz » Thu Feb 08, 2018 10:36 am

Hello,

On my 8.7.11 zimbra i used few delegated admins to let users manage their domains.

Since the 8.8.6 update, delegated admins can't do anything.

Open an account settings : ZaDomain.loadDataSources error
Create a new account : ZaAccountListController.prototype._newAccountListener error
Open alias/distribution list settings : ZaController.prototype.changeActionsState error
Open domain settings : ZaDomain.loadDataSources error

I tried to recreate a new domain admin, redploy zimplets, restart zimbra, same error

zimbra administrator don't have those errors, so for me it's a rights issue, i tried to switch to admin ng, create admin with admin ng, same errors.

What's going on ? :(

Regards.


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jorgedlcruz
Zimbra Employee
Zimbra Employee
Posts: 2769
Joined: Thu May 22, 2014 4:47 pm

Re: 8.7.11 -> 8.8.6 Issues with delegated admin rights

Postby jorgedlcruz » Thu Feb 08, 2018 11:48 am

Hi makz,
Would you mind to open a Support Ticket? As you have Network Edition, our Engineering team can assist you there better.

Best regards
Jorge de la Cruz https://jorgedelacruz.es
Technical Marketing Manager at Zimbra/Synacor https://www.zimbra.com/
Sander
Posts: 2
Joined: Fri Feb 16, 2018 9:23 pm

Re: 8.7.11 -> 8.8.6 Issues with delegated admin rights

Postby Sander » Sat Feb 17, 2018 10:01 pm

We had this issue too, upgrading from 8.8.5 to 8.8.6.
Support cannot solve the issue, they opened a internal ticket. I hope they can solve ASAP, it’s very frustrating...
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John from XMission
Posts: 36
Joined: Thu Oct 03, 2013 6:33 pm
Location: USA
ZCS/ZD Version: 8.6 patch 6
Contact:

Re: 8.7.11 -> 8.8.6 Issues with delegated admin rights

Postby John from XMission » Wed Feb 21, 2018 12:11 am

Someone please open a bugzilla for this. We have customers experiencing this same concern with their installation. They upgraded in place from lower version.
- John
john@xmission.com
xmission.com/zimbra - hosting / licensing / infrastructure
Zimbra Gold Partner since 2008
jdjd
Posts: 1
Joined: Wed Feb 21, 2018 12:11 am

Re: 8.7.11 -> 8.8.6 Issues with delegated admin rights

Postby jdjd » Wed Feb 21, 2018 12:12 am

+1 here, my only delegated admin is complaining, thanks John.
paierh
Posts: 8
Joined: Thu Nov 07, 2013 12:19 pm

Re: 8.7.11 -> 8.8.6 Issues with delegated admin rights

Postby paierh » Wed Feb 21, 2018 9:46 am

Same problem here. Lots of JavaScript errors for delegated admins.
Customers are not happy.

I just filed a support request.
If there are other requests on the same issue I think it would be a good idea to cross-reference cases.
Am I allowed to post a case number here?

harald
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stefaniu.criste
Posts: 27
Joined: Wed Feb 12, 2014 5:40 am
Location: Romania
ZCS/ZD Version: 8.7.11_GA_1854.RHEL6_64_20170531151
Contact:

Re: 8.7.11 -> 8.8.6 Issues with delegated admin rights

Postby stefaniu.criste » Wed Feb 21, 2018 12:12 pm

PLease check and verify the behaviour in the following bug
https://bugzilla.zimbra.com/show_bug.cgi?id=108858
Stefaniu Criste - managing partner
Hangar Hosting - a safe place for your business
proudly delivering Zimbra services in Romania
paierh
Posts: 8
Joined: Thu Nov 07, 2013 12:19 pm

Re: 8.7.11 -> 8.8.6 Issues with delegated admin rights

Postby paierh » Wed Feb 21, 2018 3:45 pm

There are two additional problems which I think are also part of this bug 108858:

If a delegated admin tries to create a new account the JavaScript error message shown is:
ZaAccountListController.prototype._newAccountListener error

If a delegated admin tries to edit a domain or clicks on any email there is another JavaScript error:
ZaDomain.loadDataSources error
(This error is shown once perdomain)

br
harald

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