Emails from website end up in sent box as unread

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ngwenyaglass
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Joined: Tue Feb 13, 2018 5:47 am

Emails from website end up in sent box as unread

Postby ngwenyaglass » Tue Feb 13, 2018 6:06 am

Hi,

We have recently been upgraded from an old local ClearOS solution to a brand new local server with Zimbra. Ever since then all emails that are coming from our website end up in the sent box as unread. Even if I drag them in outlook to the inbox they magically jump back to the sent box. If I actually send an email to myself from the office I get a sent email in the sent box and the actual unread email still ends up in the sent box. so sending from the office yields two emails in the sent box, but sending from the website there is just the unread email in the sent box and nothing in the inbox!

This never used to happen with the old local mail server. The guys who installed it say that its because my website script is saying the email is from the actual server i.e. mailname@ngwenyaglass.co.sz but this is normal practice to avoid spam filters and being blacklisted.

Does anyone have any ideas why this might happen?

Regards
Ben


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