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Installing Zimbra 8.8.12_GA_3794 on Ubuntu 18.04

Posted: Wed Apr 03, 2019 12:29 pm
by NetRaider
Hi all.
I had a problem during the installation of the Zimbra 8.8.12_GA on Ubuntu 18.04. Logger configuration failed and I had nonworking monitoring section in administration console. As I understand zimbra installer tried to configure syslogservice but Ubuntu has a rsyslog. Is it right?

Re: Installing Zimbra 8.8.12_GA_3794 on Ubuntu 18.04

Posted: Wed Apr 03, 2019 9:25 pm
by axslingr
This is what I see in the setup log:

Code: Select all

Wed Apr  3 14:40:40 2019 *** Running as root user: /opt/zimbra/libexec/zmsyslogsetup
Unescaped left brace in regex is illegal here in regex; marked by <-- HERE in m/(^destination mail { <-- HERE  file\("/var/log/mail"\); };)/ at /opt/zimbra/libexec/zmsyslogsetup line 190.
Wed Apr  3 14:40:40 2019 Failed


I have a case open with Zimbra, #00825532

Lance

Re: Installing Zimbra 8.8.12_GA_3794 on Ubuntu 18.04

Posted: Thu Apr 04, 2019 12:57 am
by axslingr
I have initial reply from support and I'm sending the setup log and zmsyslogsetup files. They're indicating that 18.04 support is still in beta though! :o

Lance

Re: Installing Zimbra 8.8.12_GA_3794 on Ubuntu 18.04

Posted: Thu Apr 04, 2019 2:34 pm
by NetRaider
axslingr wrote:I have initial reply from support and I'm sending the setup log and zmsyslogsetup files. They're indicating that 18.04 support is still in beta though! :o

Nice :D I thought It`s final release and good enough for production setup.

Re: Installing Zimbra 8.8.12_GA_3794 on Ubuntu 18.04

Posted: Thu Apr 04, 2019 3:05 pm
by phoenix
NetRaider wrote:
axslingr wrote:I have initial reply from support and I'm sending the setup log and zmsyslogsetup files. They're indicating that 18.04 support is still in beta though! :o

Nice :D I thought It`s final release and good enough for production setup.
It tells you in the Release Notes that support for Ubuntu 18.04 is Beta, I'd suggest that everyone should read those Notes in detail before install/upgrading ZCS

Re: Installing Zimbra 8.8.12_GA_3794 on Ubuntu 18.04

Posted: Thu Apr 04, 2019 5:37 pm
by pgzimbra
as an add'l indicator of 'support', might want to at least wait to see the Ubu16->Ubu18 path written up here:

https://wiki.zimbra.com/wiki/Ubuntu_Upgrades

Re: Installing Zimbra 8.8.12_GA_3794 on Ubuntu 18.04

Posted: Fri Apr 05, 2019 9:01 am
by maxxer
axslingr wrote:They're indicating that 18.04 support is still in beta though!


unfortunately they forgot to add the beta badge to the download page. If you can add this note to the ticket it can help others.

Re: Installing Zimbra 8.8.12_GA_3794 on Ubuntu 18.04

Posted: Fri Apr 05, 2019 11:41 am
by axslingr
unfortunately they forgot to add the beta badge to the download page. If you can add this note to the ticket it can help others.


Will do. I haven't heard back from support yet on this after submitting what they requested.

Lance

Re: Installing Zimbra 8.8.12_GA_3794 on Ubuntu 18.04

Posted: Fri Apr 05, 2019 6:24 pm
by axslingr
Response from support:

----------------------------------------------
Hello,

After a close investigation, we have identified that your case has resulted into a bug and we have reported the zmsyslogsetup bug to Development using our new bug process. For more information about this process, please see the Zimbra New Bug Fix / Reporting Process wiki.

>>Just wanted to add a note that there is no indication of Ubuntu 18.04 being in beta on the downloads page.

We have also reported this to concerned team. You can find the this note on release note,

https://wiki.zimbra.com/wiki/Zimbra_Releases/8.8.12

We will be keeping this case open and the support team will be sending you updates on the status of the bug. If you have any questions, please let us know by replying to the case and support will followup with you.

We appreciate your commitment to Zimbra.
-------------------------------------------------

Lance

Re: Installing Zimbra 8.8.12_GA_3794 on Ubuntu 18.04

Posted: Fri Apr 05, 2019 6:35 pm
by phoenix
The Release Notes contain the 'beta' statement about Ubuntu, it really is always worth reading those in detail before any upgrade.