Upgrade to Zimbra 8.8.12

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arsm2020
Posts: 1
Joined: Tue May 28, 2019 5:55 am

Upgrade to Zimbra 8.8.12

Postby arsm2020 » Tue May 28, 2019 6:27 am

Hello.

I upgrade Zimbra to 8.8.12_GA_3803.FOSS from 8.8.10 (11) and i can`t send mails.
How fix this problem?

method: [unknown]
msg: try again: Unable to connect to the MTA
code: mail.TRY_AGAIN
detail: soap:Receiver
trace: qtp1647809929-3304:1559024215286:c80fe40752121708
request:
Body: {
SendMsgRequest: {
_jsns: "urn:zimbraMail",
m: {
did: "933",
e: [
// [0]:
{
a: "user@mydomain.com",
p: "user",
t: "t"
},
// [1]:
{
a: "admin@mydomain.biz",
t: "f"
}
],
id: "933",
idnt: "9ad260f8-8811-4e3b-877b-735090d3a63a",
mp: [
// [0]:
{
ct: "multipart/alternative",
mp: [
// [0]:
{
content: {
_content: "hgvchgvjh

"
},
ct: "text/plain"
},
// [1]:
{
content: {
_content: "<html><body><div style="font-family: arial, helvetica, sans-serif; font-size: 12pt; color: #000000"><div data-marker="__QUOTED_TEXT__"><div style="font-family: arial, helvetica, sans-serif; font-size: 12pt; color: #000000"><div>hgvchgvjh</div></div><br></div></div></body></html>"
},
ct: "text/html"
}
]
}
],
su: {
_content: "hgvhfgfvhgvghj"
}
},
suid: 1559024215069
}
},
Header: {
context: {
_jsns: "urn:zimbra",
account: {
_content: "admin@mydomain.biz",
by: "name"
},
authToken: "(removed)",
csrfToken: "0_7837a0fa78ea95ceb3a9cffa1e7f38663406e58e",
session: {
_content: 199,
id: 199
},
userAgent: {
name: "ZimbraWebClient - GC74 (Win)",
version: "8.8.12_GA_3794"
}
}
}


2019-05-28 11:09:20,640 INFO [qtp1647809929-3276:https:https://mail.mydomain.biz/service/soap/SendMsgRequest] [name=admin@mydomain.biz;mid=2;oip=148.xxx.xxx.197;ua=ZimbraWebClient - GC74 (Win)/8.8.12_GA_3794;soapId=12dbaf63;] mailop - Adding Message: id=934, Message-ID=<724121424.280.1559023760507.JavaMail.zimbra@mydomain.biz>, parentId=-1, folderId=5, folderName=Sent acct=9ad260f8-8811-4e3b-877b-735090d3a63a.
2019-05-28 11:09:20,697 INFO [qtp1647809929-3276:https:https://mail.mydomain.biz/service/soap/SendMsgRequest] [name=admin@mydomain.biz;mid=2;oip=148.xxx.xxx.197;ua=ZimbraWebClient - GC74 (Win)/8.8.12_GA_3794;soapId=12dbaf63;] smtp - Sending message to MTA at mail.mydomain.biz: Message-ID=<724121424.280.1559023760507.JavaMail.zimbra@mydomain.biz>, replyType=r, sender=admin@mydomain.biz, nrcpts=1, to=q005@qwe1010.com
2019-05-28 11:09:20,700 WARN [qtp1647809929-3276:https:https://mail.mydomain.biz/service/soap/SendMsgRequest] [name=admin@mydomain.biz;mid=2;oip=148.xxx.xxx.197;ua=ZimbraWebClient - GC74 (Win)/8.8.12_GA_3794;soapId=12dbaf63;] smtp - Unable to connect to SMTP server mail.mydomain.biz: java.net.ConnectException: Connection refused (Connection refused).
2019-05-28 11:09:20,700 INFO [qtp1647809929-3276:https:https://mail.mydomain.biz/service/soap/SendMsgRequest] [name=admin@mydomain.biz;mid=2;oip=148.xxx.xxx.197;ua=ZimbraWebClient - GC74 (Win)/8.8.12_GA_3794;soapId=12dbaf63;] smtp - Disallowing connections to mail.mydomain.biz for 60000 milliseconds.
2019-05-28 11:09:20,701 INFO [qtp1647809929-3276:https:https://mail.mydomain.biz/service/soap/SendMsgRequest] [name=admin@mydomain.biz;mid=2;oip=148.xxx.xxx.197;ua=ZimbraWebClient - GC74 (Win)/8.8.12_GA_3794;soapId=12dbaf63;] mailop - Deleting Message (id=934).
2019-05-28 11:09:20,786 WARN [qtp1647809929-3276:https:https://mail.mydomain.biz/service/soap/SendMsgRequest] [name=admin@mydomain.biz;mid=2;oip=148.xxx.xxx.197;ua=ZimbraWebClient - GC74 (Win)/8.8.12_GA_3794;soapId=12dbaf63;] SoapEngine - handler exception
com.zimbra.cs.mailbox.MailServiceException: try again: Unable to connect to the MTA
ExceptionId:qtp1647809929-3276:https:https://mail.mydomain.biz/service/soap/SendMsgRequest:1559023760786:c80fe40752121708
Code:mail.TRY_AGAIN
at com.zimbra.cs.mailbox.MailServiceException.TRY_AGAIN(MailServiceException.java:573)
at com.zimbra.cs.mailbox.MailSender.sendMimeMessage(MailSender.java:770)
at com.zimbra.cs.mailbox.MailSender.sendMimeMessage(MailSender.java:488)
at com.zimbra.cs.mailbox.MailSender.sendMimeMessage(MailSender.java:430)
at com.zimbra.cs.service.mail.SendMsg.doSendMessage(SendMsg.java:257)
at com.zimbra.cs.service.mail.SendMsg.handle(SendMsg.java:181)
at com.zimbra.cs.service.mail.SendMsg.handle(SendMsg.java:107)
at com.zimbra.soap.SoapEngine.dispatchRequest(SoapEngine.java:646)
at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.java:491)
at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.java:278)
at com.zimbra.soap.SoapServlet.doWork(SoapServlet.java:307)
at com.zimbra.soap.SoapServlet.doPost(SoapServlet.java:216)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:707)
at com.zimbra.cs.servlet.ZimbraServlet.service(ZimbraServlet.java:211)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:790)
at org.eclipse.jetty.servlet.ServletHolder.handle(ServletHolder.java:821)
at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1685)
at com.zimbra.cs.servlet.CsrfFilter.doFilter(CsrfFilter.java:169)
at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1668)
at com.zimbra.cs.servlet.RequestStringFilter.doFilter(RequestStringFilter.java:54)
at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1668)
at com.zimbra.cs.servlet.SetHeaderFilter.doFilter(SetHeaderFilter.java:59)
at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1668)
at com.zimbra.cs.servlet.ETagHeaderFilter.doFilter(ETagHeaderFilter.java:47)
at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1668)
at com.zimbra.cs.servlet.ContextPathBasedThreadPoolBalancerFilter.doFilter(ContextPathBasedThreadPoolBalancerFilter.java:107)
at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1668)
at com.zimbra.cs.servlet.ZimbraQoSFilter.doFilter(ZimbraQoSFilter.java:125)
at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1668)
at com.zimbra.cs.servlet.ZimbraInvalidLoginFilter.doFilter(ZimbraInvalidLoginFilter.java:131)
at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1668)
at org.eclipse.jetty.servlets.DoSFilter.doFilterChain(DoSFilter.java:473)
at org.eclipse.jetty.servlets.DoSFilter.doFilter(DoSFilter.java:318)
at org.eclipse.jetty.servlets.DoSFilter.doFilter(DoSFilter.java:288)
at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1668)
at org.eclipse.jetty.servlet.ServletHandler.doHandle(ServletHandler.java:581)
at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:143)
at org.eclipse.jetty.security.SecurityHandler.handle(SecurityHandler.java:524)
at org.eclipse.jetty.server.session.SessionHandler.doHandle(SessionHandler.java:226)
at org.eclipse.jetty.server.handler.ContextHandler.doHandle(ContextHandler.java:1158)
at org.eclipse.jetty.servlet.ServletHandler.doScope(ServletHandler.java:511)
at org.eclipse.jetty.server.session.SessionHandler.doScope(SessionHandler.java:185)
at org.eclipse.jetty.server.handler.ContextHandler.doScope(ContextHandler.java:1090)
at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:141)
at org.eclipse.jetty.server.handler.ContextHandlerCollection.handle(ContextHandlerCollection.java:213)
at org.eclipse.jetty.server.handler.HandlerCollection.handle(HandlerCollection.java:109)
at org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:119)
at org.eclipse.jetty.rewrite.handler.RewriteHandler.handle(RewriteHandler.java:318)
at org.eclipse.jetty.server.handler.gzip.GzipHandler.handle(GzipHandler.java:437)
at org.eclipse.jetty.server.handler.DebugHandler.handle(DebugHandler.java:84)
at org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:119)
at org.eclipse.jetty.server.Server.handle(Server.java:517)
at org.eclipse.jetty.server.HttpChannel.handle(HttpChannel.java:306)
at org.eclipse.jetty.server.HttpConnection.onFillable(HttpConnection.java:242)
at org.eclipse.jetty.io.AbstractConnection$ReadCallback.succeeded(AbstractConnection.java:261)
at org.eclipse.jetty.io.FillInterest.fillable(FillInterest.java:95)
at org.eclipse.jetty.io.ssl.SslConnection.onFillable(SslConnection.java:192)
at org.eclipse.jetty.io.AbstractConnection$ReadCallback.succeeded(AbstractConnection.java:261)
at org.eclipse.jetty.io.FillInterest.fillable(FillInterest.java:95)
at org.eclipse.jetty.io.SelectChannelEndPoint$2.run(SelectChannelEndPoint.java:75)
at org.eclipse.jetty.util.thread.strategy.ExecuteProduceConsume.produceAndRun(ExecuteProduceConsume.java:213)
at org.eclipse.jetty.util.thread.strategy.ExecuteProduceConsume.run(ExecuteProduceConsume.java:147)
at org.eclipse.jetty.util.thread.QueuedThreadPool.runJob(QueuedThreadPool.java:654)
at org.eclipse.jetty.util.thread.QueuedThreadPool$3.run(QueuedThreadPool.java:572)
at java.base/java.lang.Thread.run(Thread.java:834)
Caused by: java.net.ConnectException: Connection refused (Connection refused)
at java.base/java.net.PlainSocketImpl.socketConnect(Native Method)
at java.base/java.net.AbstractPlainSocketImpl.doConnect(AbstractPlainSocketImpl.java:399)
at java.base/java.net.AbstractPlainSocketImpl.connectToAddress(AbstractPlainSocketImpl.java:242)
at java.base/java.net.AbstractPlainSocketImpl.connect(AbstractPlainSocketImpl.java:224)
at java.base/java.net.SocksSocketImpl.connect(SocksSocketImpl.java:403)
at java.base/java.net.Socket.connect(Socket.java:591)
at com.zimbra.cs.mailclient.MailConnection.newSocket(MailConnection.java:437)
at com.zimbra.cs.mailclient.MailConnection.connect(MailConnection.java:79)
at com.zimbra.cs.mailclient.smtp.SmtpTransport.protocolConnect(SmtpTransport.java:201)
at javax.mail.Service.connect(Service.java:295)
at javax.mail.Service.connect(Service.java:176)
at javax.mail.Service.connect(Service.java:125)
at com.zimbra.cs.mailbox.MailSender.sendMessageToHost(MailSender.java:1238)
at com.zimbra.cs.mailbox.MailSender.sendMessage(MailSender.java:1164)
at com.zimbra.cs.mailbox.MailSender.sendMimeMessage(MailSender.java:697)
... 63 more
2019-05-28 11:09:20,786 INFO [qtp1647809929-3276:https:https://mail.mydomain.biz/service/soap/SendMsgRequest] [name=admin@mydomain.biz;mid=2;oip=148.xxx.xxx.197;ua=ZimbraWebClient - GC74 (Win)/8.8.12_GA_3794;soapId=12dbaf63;] soap - SendMsgRequest elapsed=281
2019-05-28 11:09:24,276 INFO [Timer-Zimbra] [] SessionCache - Removed 1 idle sessions (SOAP). 11 active sessions remain.


jholder
Zimbra Employee
Zimbra Employee
Posts: 4686
Joined: Fri Sep 12, 2014 10:00 pm

Re: Upgrade to Zimbra 8.8.12

Postby jholder » Thu May 30, 2019 4:50 am

in your admin panel, you have asetting for Webmail MTA.

That setting has a servername in it. That servername is refusing connections on port 25.
You have to either fix that, or add another MTA for fail over.

The webmail mta must always be available. If you only have 1 then that 1 must always be available, or you'll get this error.

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