Error zmmailboxdctl is not running. after Migrate 6_12 32 to 64 bits

theboina · Postby **theboina** » Sun Jul 17, 2011 4:27 am

Hi, with the guide Network Edition: Moving from 32-bit to 64-bit Server - Zimbra :: Wiki i migrated from Debian 32 bits ZCS 6_12 to Ubuntu 10 LTS 64 btis 6_12
No problem with LDAP, but when I start:

Starting ldap...Done.

Starting logger...Done.

Starting logswatch..Done

Starting mailbox...Done.

Starting antispam...Done.

Starting antivirus...Done.

Starting snmp...Done.

Starting spell...Done.

Starting mta...Done.

Starting stats...Done.
but I cant log in http, or https (don't response). If i show an zmcontrol status:
ldap Running

antispam Running

antivirus Running

ldap Running

logger Running

mailbox Stopped

zmmailboxdctl is not running.

mta Running

snmp Running

spell Running

stats Running

I tried the procedure four times, but the same result.
I've seen in forums that the problem usually comes from that there is another apache running but there is no apache, and before migrating in the 64-bit machine with ubuntu, zimbra works perfectly (clean install). But once you add the data, not re-up Web services.
Any idea what may be happening?
Thank you very much in advance

phoenix · Postby **phoenix** » Sun Jul 17, 2011 6:33 am

You need to look in the log files for any errors and it may also be caused by an incorrect /etc/hosts file. I'd suggest you check the hosts file and your DNS A & MX records by going to the Split DNS article and checking the requirements in there, you can verify them by running all the commands in the 'Verify...' section of that article.

theboina · Postby **theboina** » Sun Jul 17, 2011 9:51 am

The strange thing is that it works well with the clean install (same IP, same name, same DNS ..) and once the import don't works
An issue with the wiki migration is that in / opt / zimbra / conf / localconfig.xml, there is no value of "mailboxd_keystore_base_password" (or 32 or 64 bits) for 6_12

Is this value should be on file?
Thx

Federico Bertola · Postby **Federico Bertola** » Sun Jul 17, 2011 10:54 am

[quote user="theboina"][...]

I tried the procedure four times, but the same result.

[...][/QUOTE]
Maybe you can try to solve your problem with a migration, take a look on gallery.
Good luck!
Federico

Studio Storti

theboina · Postby **theboina** » Sun Jul 17, 2011 11:34 am

Yes but I need buy ZxBackup???

theboina · Postby **theboina** » Sun Jul 17, 2011 5:20 pm

Don't work... Im going to do it with import/export... :-( 30% processed...

Cine.ZxCommunity · Postby **Cine.ZxCommunity** » Mon Jul 18, 2011 2:02 am

[quote user="theboina"]Yes but I need buy ZxBackup???[/QUOTE]
ZeXtras Suite comes with a 30-days trial that is more than enough to perform a migration.
Did you manage to solve your problem?

Regards,

Cine

theboina · Postby **theboina** » Mon Jul 18, 2011 5:23 am

Ok. Thank you.... I'll try the trial version.
Thx

theboina · Postby **theboina** » Tue Jul 19, 2011 1:26 am

How can I mark as solved?

Who is online