duplicate messages after migration in some folders

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hisfran
Posts: 8
Joined: Tue Apr 29, 2014 2:10 pm

duplicate messages after migration in some folders

Postby hisfran » Sun Jun 02, 2019 12:00 am

After migrating the content of one Zimbra server v 8.7.11 p4 to another v 8.8.11 p4
Using ZextrasBackup on the source server, transfering via rsync and doing NG DoExternal Restore on the destination server (twice).
One domain users reported seeing duplicate messages some folders (Sent, Draft,Junk, and user-created folders), bringing them to the limit of their accounts quotas.
These are visible in those folders in the recipient server Zimbra webmail.
Any idea how that could have happen and how to deal with the duplicates?

Thank you.
/Fran


hisfran
Posts: 8
Joined: Tue Apr 29, 2014 2:10 pm

Re: duplicate messages after migration in some folders

Postby hisfran » Sun Jun 02, 2019 12:02 am

Notes:
Messages Duplication happens only in folders, not in the Inbox.
Re-indexing the mailbox does not help.

/Fran
imanudin11
Outstanding Member
Outstanding Member
Posts: 276
Joined: Sat Sep 13, 2014 2:23 am
ZCS/ZD Version: Release 8.8.11.GA.3737.UBUNTU16.64
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Re: duplicate messages after migration in some folders

Postby imanudin11 » Thu Jul 18, 2019 3:33 am

hisfran wrote:After migrating the content of one Zimbra server v 8.7.11 p4 to another v 8.8.11 p4
Using ZextrasBackup on the source server, transfering via rsync and doing NG DoExternal Restore on the destination server (twice).
One domain users reported seeing duplicate messages some folders (Sent, Draft,Junk, and user-created folders), bringing them to the limit of their accounts quotas.
These are visible in those folders in the recipient server Zimbra webmail.
Any idea how that could have happen and how to deal with the duplicates?

Thank you.
/Fran

Hello,
Are you have been performed dedup command from ZexTras? please see how to from here: https://wiki.zextras.com/wiki/ZxPowerst ... uplication

BR,
AI

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