ZmController is not defined

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ekaftan
Posts: 29
Joined: Fri Sep 12, 2014 10:14 pm

ZmController is not defined

Postby ekaftan » Sat Sep 02, 2006 1:58 pm

I have a strange problem.... me (and only me, out of 40 users) gets every

couple of clicks this message: ZmController is not defined
Any clue?
I am using community edition 4.0 release..
Thanks,
Eduardo.


jholder
Zimbra Employee
Zimbra Employee
Posts: 4686
Joined: Fri Sep 12, 2014 10:00 pm

ZmController is not defined

Postby jholder » Sat Sep 02, 2006 3:25 pm

Eduardo,

Could you please enlighten us a little more?

What do you click on to get this message? Is it purely random?
Also, is this a recent upgrade? If so, I think it would help to clear your browser cache.
ekaftan
Posts: 29
Joined: Fri Sep 12, 2014 10:14 pm

ZmController is not defined

Postby ekaftan » Sat Sep 02, 2006 4:02 pm

[quote]Eduardo,

Could you please enlighten us a little more?

What do you click on to get this message? Is it purely random?
Also, is this a recent upgrade? If so, I think it would help to clear your browser cache.[/QUOTE]
Its absolutely random. Sometimes is just when Zimbra refreshes and sometimes

after I do something like deleting a message.
This is a 3.1 upgraded to 4.0RC1 and then to 4.0 release. Client is Firefox on Windows. I tried different PCs and the same problem is present. Its just with my account, not the others in the same server... Problem was present in 4.0RC1 and did not go away with 4.0 release. I have cleared the browser cache and restarted the server.
Another datapoint is that I have a translated ZmMsgs (spanish) file from 3.1. Last thing I tried to fix it was using the php file posted in the forums to upgrade the translation, which worked perfectly but did not fix the problem.
jholder
Zimbra Employee
Zimbra Employee
Posts: 4686
Joined: Fri Sep 12, 2014 10:00 pm

ZmController is not defined

Postby jholder » Sat Sep 02, 2006 5:04 pm

Hi:

Looks like this was an issue a little while ago, and a bug got submitted.

The bug was closed and given a "worksforme" resolution because no one was able to give reproduction steps.
Here's the URL: http://bugzilla.zimbra.com/show_bug.cgi?id=9525
Why
don't you try this: Open the debugger by typing $set:debug 1 into the search bar at the top.
Leave the debugger window open until you get the zmcontroller message. Once you get it, post your debug results here.
If you don't get anything, you can increase the debug level to 2, 3 and so on.
john
ekaftan
Posts: 29
Joined: Fri Sep 12, 2014 10:14 pm

ZmController is not defined

Postby ekaftan » Sat Sep 02, 2006 5:29 pm

[quote]Hi:

Looks like this was an issue a little while ago, and a bug got submitted.

The bug was closed and given a "worksforme" resolution because no one was able to give reproduction steps.
Here's the URL: http://bugzilla.zimbra.com/show_bug.cgi?id=9525
[/QUOTE
: here is the clue one the bug filed:


It may be related to having a filter that tags incoming messages. The error

happens during notification handling.




I have a filter that tags my incoming messages when I am the one in the To field and not on Cc...
I will try to get a meaningful debug and report.
pshah
Outstanding Member
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Posts: 264
Joined: Fri Sep 12, 2014 9:55 pm

ZmController is not defined

Postby pshah » Sat Sep 02, 2006 8:11 pm

Also, if you're going to try leaving the debugger up, make sure to append this to your URL:
"&gzip=false&mode=mjsf"
otherwise, you the code will be all jammed together (and not much help in finding where this error is happening).
ekaftan
Posts: 29
Joined: Fri Sep 12, 2014 10:14 pm

ZmController is not defined

Postby ekaftan » Sat Sep 02, 2006 9:17 pm

[quote user="pshah"]Also, if you're going to try leaving the debugger up, make sure to append this to your URL:
"&gzip=false&mode=mjsf"
otherwise, you the code will be all jammed together (and not much help in finding where this error is happening).[/QUOTE]
I tried that and got a strange tomcat message.
and so far the debugger has not given any output. its just a blank window.

(and of course, the problem has not ocurred in hours)
jholder
Zimbra Employee
Zimbra Employee
Posts: 4686
Joined: Fri Sep 12, 2014 10:00 pm

ZmController is not defined

Postby jholder » Sat Sep 02, 2006 9:39 pm

Are you using FF or IE?

I've had that problem on FF.
Try IE
rdargahi
Posts: 39
Joined: Fri Sep 12, 2014 9:52 pm

ZmController is not defined

Postby rdargahi » Sat Sep 02, 2006 10:08 pm

[quote user="ekaftan"]I tried that and got a strange tomcat message.
and so far the debugger has not given any output. its just a blank window.

(and of course, the problem has not ocurred in hours)[/QUOTE]
Your actually want to add: ?gzip=false&mode=mjsf at the end of the URL
e.g.: http://zimbra.acme.com/mail?gzip=false&mode=mjsf
ekaftan
Posts: 29
Joined: Fri Sep 12, 2014 10:14 pm

ZmController is not defined

Postby ekaftan » Sat Sep 02, 2006 11:21 pm

Update:
I seem to have found a workaround... I paged through all of the messages on my inbox by presing the blue arrows up to the right and the problem stopped.
I will try monday disabling the filter that tags the messages, getting some emails and calendar meeting invitations and then adding the filter back. It should reproduce the bug.
Thanks for the help so far. At least I know now where to look and have a way to make it stop.

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