Mail server host name in greeting

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phoenix
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Mail server host name in greeting

Postby phoenix » Tue Apr 03, 2007 9:57 am

I have a feeling that we've covered this before. You server does not have a FQDN, you're using the domain name as the server name, that's incorrect and that's what's wrong. Have a look at the report here and this comment from DNSreports:

[QUOTE]tickus.com claims to be host mail.tickus.com [but that host doesn't seem to exist (may be cached); could be a CNAME I don't check].[/QUOTE]it actually tells you what the problem is.


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nfear24
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Mail server host name in greeting

Postby nfear24 » Tue Apr 03, 2007 10:58 am

[quote user="10330phoenix"]I have a feeling that we've covered this before. You server does not have a FQDN, you're using the domain name as the server name, that's incorrect and that's what's wrong. Have a look at the report here and this comment from DNSreports:

it actually tells you what the problem is.[/QUOTE]
Thanks for all your help I just don't understand this I guess. my server name is mail. My domain name is tickus.com
phoenix
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Mail server host name in greeting

Postby phoenix » Tue Apr 03, 2007 11:09 am

I don't know what the FQDN of your server is, you can check it with this command
 host `hostname`
they are backticks not single quotes around hostname.
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nfear24
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Mail server host name in greeting

Postby nfear24 » Tue Apr 03, 2007 11:30 am

[quote user="10330phoenix"]I don't know what the FQDN of your server is, you can check it with this command
 host `hostname`
they are backticks not single quotes around hostname.[/QUOTE]
user@mail:~$ host `hostname`

mail.tickus.com has address 192.168.0.104

mail.tickus.com mail is handled by 10 mail.tickus.com.
phoenix
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Mail server host name in greeting

Postby phoenix » Tue Apr 03, 2007 11:41 am

Then that is the name you need to set in your external DNS records.
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nfear24
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Mail server host name in greeting

Postby nfear24 » Tue Apr 03, 2007 12:02 pm

[quote user="10330phoenix"]Then that is the name you need to set in your external DNS records.[/QUOTE]
ok, but if I set that it wont be able to find mail.tickus.com or am I thinking wrong.
phoenix
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Mail server host name in greeting

Postby phoenix » Tue Apr 03, 2007 12:06 pm

[quote user="nfear24"]ok, but if I set that it wont be able to find mail.tickus.com or am I thinking wrong.[/QUOTE]How can it not find it if you point the records at your IP?:confused:
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nfear24
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Mail server host name in greeting

Postby nfear24 » Tue Apr 03, 2007 1:08 pm

[quote user="10330phoenix"]Then that is the name you need to set in your external DNS records.[/QUOTE]
So I create an A record of mail.tickus.com and point it to my servers ip. That still doesnt solve the problem, or where do I have to put that at.
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Mail server host name in greeting

Postby phoenix » Tue Apr 03, 2007 1:13 pm

This is getting silly. Where do you host your external DNS records? How do you make changes to them? Go to the set-up for your external records and make the changes there.
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nfear24
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Mail server host name in greeting

Postby nfear24 » Tue Apr 03, 2007 1:27 pm

[quote user="10330phoenix"]This is getting silly. Where do you host your external DNS records? How do you make changes to them? Go to the set-up for your external records and make the changes there.[/QUOTE]
my dns records are at godaddy.com
Why I dont get I have to edit my external dns is because I have successfully run a mail server with the exact same setup without zimbra and my mail wasnt seen as spam because tickus.com was in the HELO. Why I cant just change the smtp greeting in zimbra is what is blowing me away.... JHolder says its possible but I dont see that setting. That would solve everything.
my server Hello line is this 220 mail.tickus.com ESMTP Postfix I want it to be tickus.com

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