Zimbra UI slow on sending emails

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6233maxxer
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Zimbra UI slow on sending emails

Postby 6233maxxer » Thu Jun 06, 2013 5:06 am

Hi.

Some of our users are experiencing slowness when using the UI.

For example when pressing the "Send" button it can take up to 3 or 4 seconds to get the UI responsive again.

The server has no high load when this happens.
Mailboxes are pretty big, talking about >3G. Can this matter? AFAIK Zimbra shouldn't be affected by this...

It happens either with Firefox and Chrome, Linux and Windows.
Anyone else experiencing the same?
thanks


Sam159
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Zimbra UI slow on sending emails

Postby Sam159 » Thu Jun 06, 2013 6:48 am

Is it only in the webmail or also in the zimbra desktop?
6233maxxer
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Zimbra UI slow on sending emails

Postby 6233maxxer » Thu Jun 06, 2013 11:18 am

I don't use ZD.
Sam159
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Zimbra UI slow on sending emails

Postby Sam159 » Fri Jun 07, 2013 1:10 am

I had the same problem.
There was an RBL that slowed down the process.. Now I only use bl.spamcop.net & zen.spamhaus.org
pybe
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Zimbra UI slow on sending emails

Postby pybe » Tue Jul 09, 2013 4:37 pm

I'm also having this issues in webmail, how did you diagnose it to be rbl?
I have changed to the same two as you have above yet it's still taking
pybe
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Zimbra UI slow on sending emails

Postby pybe » Tue Jul 09, 2013 4:41 pm

Oops premature sending again....
It's taking about 7-8secs after clicking send to complete.
Running Ubuntu 10.04, 8.0.3_GA_5664.FOSS
6233maxxer
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Zimbra UI slow on sending emails

Postby 6233maxxer » Wed Jul 10, 2013 12:06 am

For a customer it seems that disabling rbls solved the issue. I did the same in my installation but I still seldomly experience slow down. Not that long as you, but still 4s at least.

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