Few mails not reaching mailbox

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sbala_kumar
Posts: 41
Joined: Sat Sep 13, 2014 3:07 am

Few mails not reaching mailbox

Postby sbala_kumar » Tue Nov 19, 2013 10:37 pm

Hi,
I have ZCS 8.0.2_GA_5569.FOSS installed in CentOS 6.04. In recent times i find few mails are missing. When a user sent mail to two internal mail id's the mail did not reach the intended recipients, but the same mail when sent again after an hour reached both the mail id's.
When i looked the mail log "/var/log/zimbra.log" i found log for both the mails (the one which was not received and the mail which was not received).
Can anyone guide me on how to proceed further on this.
Thanks,

Bala


umarzuki
Advanced member
Advanced member
Posts: 97
Joined: Sat Sep 13, 2014 12:46 am

Few mails not reaching mailbox

Postby umarzuki » Wed Nov 20, 2013 2:46 am

[quote user="sbala_kumar"]
When i looked the mail log "/var/log/zimbra.log" i found log for both the mails (the one which was not received and the mail which was not received).
[/QUOTE]
would you mind sharing those log messages?
sbala_kumar
Posts: 41
Joined: Sat Sep 13, 2014 3:07 am

Few mails not reaching mailbox

Postby sbala_kumar » Wed Nov 20, 2013 5:56 am

Hi Umarzuki,
Attached the log as requested. Previously some one in this forum was telling that this version of ZCS has problems like this and had told to update to the next version, do you have any idea on this?
Thanks,

Bala

mail_log.txt

sbala_kumar
Posts: 41
Joined: Sat Sep 13, 2014 3:07 am

Few mails not reaching mailbox

Postby sbala_kumar » Fri Nov 22, 2013 5:34 am

Hi Umarzuki,
Please let me if you need any other log for analyzing. I also face the same issue with one more email account.
Thanks,

Bala
umarzuki
Advanced member
Advanced member
Posts: 97
Joined: Sat Sep 13, 2014 12:46 am

Few mails not reaching mailbox

Postby umarzuki » Mon Nov 25, 2013 2:26 am

not much that I can tell from my experiences, my guess would be that there's a few opendkim related messages that might relate to -> http://www.zimbra.com/forums/administrators/58443-8-0-0-main-cf-not-persistent-after-postfix-reload.html

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