zimbra gui failed to show up after server restart

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4210MarvinFS
Posts: 2
Joined: Fri Sep 12, 2014 11:22 pm

zimbra gui failed to show up after server restart

Postby 4210MarvinFS » Fri Jun 20, 2014 7:20 am

I'm testing 8.5beta2 on a test server
first time i've installed it and all were fine (mail sending receiving and all other features) until i restarted the server for the first time after installation.

after restart i got this when trying to access web interface
Error 404 - Not Found.

No context on this server matched or handled this request.

Contexts known to this server are:
/zimlet ---> o.e.j.w.WebAppContext@45afc369{/zimlet,[file:/opt/zimbra/jetty-distribution-9.1.4.v20140401/webapps/zimlet/, file:/opt/zimbra/zimlets-deployed/],AVAILABLE}{/zimlet}
Powered by Jetty:// Java Web Server
and nothing really useful in the logs, looks like all is running... just some

18:14:10.246:qtp509886383-291:https://10.0.2.252:443/service/soap/GetInfoRequest RESPONSE 404 text/html; charset=ISO-8859-1

18:14:29.965:qtp509886383-290:https://10.0.2.252:443/service/soap/SyncRequest RESPONSE 404 text/html; charset=ISO-8859-1

in trace.log
zimbra@mail:~$ zmcontrol -v

Release 8.5.0.BETA2.2809.UBUNTU14.64 UBUNTU14_64 NETWORK edition.
zimbra@mail:~$ zmcontrol status

Host mail.marvinfs.us.to

amavis Running

antispam Running

antivirus Running

convertd Running

ldap Running

logger Running

mailbox Running

mta Running

opendkim Running

snmp Running

spell Running

stats Running

zmconfigd Running
failed to troubleshoot the issue i've deinstalled it completely with -u switch and rebooted the server, then installed it again from the scratch, made all the settings and again all were fine until first reboot... after reboot i got the very same error!

Have no idea how to troubleshoot! Please assist!
:confused:


1045Pancakes
Posts: 4
Joined: Sat Sep 13, 2014 3:26 am

zimbra gui failed to show up after server restart

Postby 1045Pancakes » Sun Jul 06, 2014 8:55 pm

Hi MarvinFS,
Any chance you found a resolution to this issue? I've just encountered the same thing (though I've restarted my host machine a few times before this event with no issue).
I noticed my host machine's desktop was not responding at all, and that I could not SSH into it, so I restarted it, then encountered this issue.
I have the same version of the 8.5 Beta on the same host OS (Ubuntu 14.04 x64)
4210MarvinFS
Posts: 2
Joined: Fri Sep 12, 2014 11:22 pm

zimbra gui failed to show up after server restart

Postby 4210MarvinFS » Sun Jul 06, 2014 9:28 pm

[quote user="1045Pancakes"]Hi MarvinFS,
Any chance you found a resolution to this issue? I've just encountered the same thing (though I've restarted my host machine a few times before this event with no issue).
I noticed my host machine's desktop was not responding at all, and that I could not SSH into it, so I restarted it, then encountered this issue.
I have the same version of the 8.5 Beta on the same host OS (Ubuntu 14.04 x64)[/QUOTE]
Nope, i haven't found any solution whatsoever !

As it happened 2 times in a row i was too lazy to reinstall it and reconfigure for the 3rd time, so i drop the issue and moved to test stable 8.0.7 - it's working ok.

I guess i will wait for for more stable 8.5 version and will test again!
1045Pancakes
Posts: 4
Joined: Sat Sep 13, 2014 3:26 am

zimbra gui failed to show up after server restart

Postby 1045Pancakes » Sun Jul 06, 2014 10:07 pm

Hi MarvinFS,
Thanks for a quick response. Bummer! I think I'll try asking via the 8.5 Beta forum and see if I can get any further help.
gps
Posts: 20
Joined: Fri Sep 12, 2014 11:53 pm

zimbra gui failed to show up after server restart

Postby gps » Wed Aug 27, 2014 5:38 pm

Hi, have the same problem as MarvinFS with Version 8.5.0 GA Release Network Edition.

Only a reinstall helps until a restart or a reboot. Then i got the same error.
I am using a fresh installed ubuntu 14.04 LTS 64bit with the newest updates.
aurelien.besse
Posts: 2
Joined: Sat Sep 13, 2014 3:57 am

zimbra gui failed to show up after server restart

Postby aurelien.besse » Thu Aug 28, 2014 8:14 am

Hello there,
I have the same problem ..... like gps with zimbra 8.5.0 GA OSE
I am using a fresh multi-server installed on centos 6.5 (up to date)
17416jflanigan
Zimbra Alumni
Zimbra Alumni
Posts: 113
Joined: Sat Sep 13, 2014 1:20 am

zimbra gui failed to show up after server restart

Postby 17416jflanigan » Thu Aug 28, 2014 12:37 pm

This sounds like the problem discussed in another thread here:

We">http://www.zimbra.com/forums/installation/75243-zimbra-8-5-0-centos-7-not-working-after-reboot-2.html
We
are investigating. There is a workaround discussed in that thread which reenables the services after restart; but that is just a stop gap until we root cause what is causing the services to be removed.
$zmprov -l ms `zmhostname` +zimbraServiceEnabled service

$zmprov -l ms `zmhostname` +zimbraServiceEnabled zimbra

$zmprov -l ms `zmhostname` +zimbraServiceEnabled zimbraAdmin

$zmprov -l ms `zmhostname` +zimbraServiceEnabled zimlet

$zmmailboxdctl restart
aurelien.besse
Posts: 2
Joined: Sat Sep 13, 2014 3:57 am

zimbra gui failed to show up after server restart

Postby aurelien.besse » Fri Aug 29, 2014 2:51 am

so before your reply i try different things but without success
i forget my infrastructure is an upgrade from 8.0.7 to 8.5.0 (historically i had just finish my install on 8.0.7 than 8.5 come out....... grrrrrrrrrrr)
disable zimlet

delete COS (oh i can't attribute a COS to a domain ....it 's a other problem....... error = Mail : no such cos: [cos_name] Code d'erreur : account.NO_SUCH_COS Détails :soap:Sender)

nothing working
i re-install (cleanly) bal servers .......nothing

just after i make an ./install on my bal server and like a magic thing it's work
then i test now reboot all .....works
I can testing something that you can help zimbra team

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