6.0.10 to 7.0.0 NetworkEdition Upgrade Problems

Discuss your pilot or production implementation with other Zimbra admins or our engineers.
liston13
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Joined: Fri Sep 12, 2014 11:11 pm

6.0.10 to 7.0.0 NetworkEdition Upgrade Problems

Postby liston13 » Tue Feb 08, 2011 1:09 pm

I am attempting to upgrade our email server to 7.0.0 but presently receiving the below error.
Operations logged to /tmp/install.log.17684

Checking for existing installation...

zimbra-ldap...FOUND zimbra-ldap-6.0.10_GA_2692

zimbra-logger...FOUND zimbra-logger-6.0.10_GA_2692

zimbra-mta...FOUND zimbra-mta-6.0.10_GA_2692

zimbra-snmp...FOUND zimbra-snmp-6.0.10_GA_2692

zimbra-store...FOUND zimbra-store-6.0.10_GA_2692

zimbra-apache...FOUND zimbra-apache-6.0.10_GA_2692

zimbra-spell...FOUND zimbra-spell-6.0.10_GA_2692

zimbra-convertd...FOUND zimbra-convertd-6.0.10_GA_2692

zimbra-memcached...NOT FOUND

zimbra-proxy...NOT FOUND

zimbra-archiving...NOT FOUND

zimbra-cluster...NOT FOUND

zimbra-core...FOUND zimbra-core-6.0.10_GA_2692

ZCS upgrade from 6.0.10 to 7.0.0 will be performed.

ERROR: Unable to reach the Zimbra License Activation Server.
License Activation is required when upgrading to ZCS 7 or later.
The ZCS Network upgrade will automatically attempt to activate the

current license as long as the activation server can be contacted.
You can obtain a manual activation key and re-run the upgrade

by specifying the -a activation.xml option.
A manual license activation key can be obtained by either visiting

the Zimbra support portal or contacting Zimbra support or sales.


-I do have a call into support and sales, but figured some of you early adopters may have a solution and/or pointers.


Krishopper
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Joined: Fri Sep 12, 2014 10:23 pm

6.0.10 to 7.0.0 NetworkEdition Upgrade Problems

Postby Krishopper » Tue Feb 08, 2011 8:57 pm

I'm having the same issue. Been unable to contact the activation server for over 24 hours now, and still unable to upgrade. Very frustrating.
fyd
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Posts: 356
Joined: Sat Sep 13, 2014 1:36 am

6.0.10 to 7.0.0 NetworkEdition Upgrade Problems

Postby fyd » Sat Jul 30, 2011 10:39 pm

We had to push our upgrade further from our schedule. Telnet to the licensing server is fine. I do understand a server will have to go down due to various inevitable reasons but one that serves a purpose like this shouldn't.
fyd
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Posts: 356
Joined: Sat Sep 13, 2014 1:36 am

6.0.10 to 7.0.0 NetworkEdition Upgrade Problems

Postby fyd » Mon Aug 01, 2011 1:41 am

Performed an upgrade with './install.sh --skip-activation-check'. I had my old license file in /opt/zimbra/conf/ZCSLicense.xml and went ahead ignoring the warnings. After the upgrade I had to upload my license file again and update manually.
Since I was performing an upgrade from 6.x to 7.1.1 support coudn't help me with an activation key.

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