[SOLVED] Server status data is not available
Posted: Fri Mar 04, 2011 3:56 pm
After migrating my ZCS 6.0.10 Ubuntu 6.06 32bit installatioin to Ubuntu 10.04 64bit I am receiving this error on the Admin GUI Server status page:
I followed Moving ZCS to New Server - Zimbra :: Wiki to move the server and was successful in moving a 6.06 32 bit installation to 8.04 32 bit following these instructions. However, in moving to 10.04 64bit I received this error with every attempt I made. I was also having trouble creatin the self signed ssl which i though was related, see [URL=http://www.zimbra.com/forums/administrators/46631-solved-unable-load-certificate-when-creating-new-self-signed-cert.html[/URL] .
Eventually I completed the migration and then upgraded to 7.0.0 which solved the SSL issue and some stability issues (with ZCS 6.0.10 on Ubuntu 10.04 64 bit I would have to restart zimbra at least once a day).
However, my server status in the GUI is still not available. All services are reported as running via the CLI. In the logs, the only things of note appear to be:
zmstat.out
zmswatch.out
I am using a VM copy of this installtion (still at ZCS 6.0.10) to try and find the solution. I have gone through the troubleshooting process in the wiki Logger (ZCS 6.0.x and later) - Zimbra :: Wiki, and the only difference I can see between this installation and the working installation on Ubuntu 8.04 is on step 3, where I receive:
All other steps appear to be ok.
I have tried, with no luck:
Of note, prior to migrating my data to the new machine, the fresh install of ZCS was working fine.
I have spent the last week scouring the forums, and while I have found many similar problems I have yet to find one the exact same.
Server Status data is not available. To see the server status, logger service must be installed.
I followed Moving ZCS to New Server - Zimbra :: Wiki to move the server and was successful in moving a 6.06 32 bit installation to 8.04 32 bit following these instructions. However, in moving to 10.04 64bit I received this error with every attempt I made. I was also having trouble creatin the self signed ssl which i though was related, see [URL=http://www.zimbra.com/forums/administrators/46631-solved-unable-load-certificate-when-creating-new-self-signed-cert.html[/URL] .
Eventually I completed the migration and then upgraded to 7.0.0 which solved the SSL issue and some stability issues (with ZCS 6.0.10 on Ubuntu 10.04 64 bit I would have to restart zimbra at least once a day).
However, my server status in the GUI is still not available. All services are reported as running via the CLI. In the logs, the only things of note appear to be:
zmstat.out
Warning: Not possible to monitor process stats
03/04/2011 14:57:00: ERROR: No such process: '8090'
03/04/2011 14:57:00: ERROR: No such process: '8091'
Warning: Not possible to monitor process stats
Warning: Not possible to monitor process stats
zmswatch.out
SMTP notification: Mar 4 16:40:00 u10-04-zimbra zimbramon[31310]: 31310:err: Disk warning: u10-04-zimbra.xxx.xx: /dev/mapper/vg00-opt at 87%
SNMP notification: Mar 4 16:40:00 u10-04-zimbra zimbramon[31310]: 31310:err: Disk warning: u10-04-zimbra.xxx.xx: /dev/mapper/vg00-opt at 87%
i: Missing type/value for variable
I am using a VM copy of this installtion (still at ZCS 6.0.10) to try and find the solution. I have gone through the troubleshooting process in the wiki Logger (ZCS 6.0.x and later) - Zimbra :: Wiki, and the only difference I can see between this installation and the working installation on Ubuntu 8.04 is on step 3, where I receive:
1299269700,0,0.00167280576877929,,2.90566362036962,0,0.00167280576877929,0.00334561153755857,0,0
1299270000,0,0.00167280576877929,,2.90566362036962,0,0.00167280576877929,0.00334561153755857,0,0
1299270300,,,,,,,,,
1299270600,,,,,,,,,
1299270900,,,,,,,,,
1299271200,,,,,,,,,
1299271500,,,,,,,,,
1299271800,,,,,,,,,
1299272100,,,,,,,,,
1299272400,,,,,,,,,
1299272700,,,,,,,,,
1299273000,,,,,,,,,
Host: zimbra.xxxx.xx
Can't use an undefined value as an ARRAY reference at /opt/zimbra/libexec/zmrrdfetch line 135.
All other steps appear to be ok.
I have tried, with no luck:
zmsyslogsetup
restart rsyslog
fixperms extended
Of note, prior to migrating my data to the new machine, the fresh install of ZCS was working fine.
I have spent the last week scouring the forums, and while I have found many similar problems I have yet to find one the exact same.