Personas show as "On Behalf Of"

Discuss your pilot or production implementation with other Zimbra admins or our engineers.
dpmchris
Advanced member
Advanced member
Posts: 98
Joined: Fri Sep 12, 2014 11:12 pm

Personas show as "On Behalf Of"

Postby dpmchris » Wed Jun 10, 2009 3:28 pm

We are fighting a huge political issue where users with multiple personas try to send a message but it gives the "On Behalf Of" label, revealing the original sending address and creating a business risk.
I see that this is discussed in bug 22819 but am unable to determine if this was fixed in any of the 5.0.X (Franklin) releases or if we have to wait until GNR?


Any help would be hot,

Chris @ Purohit


UMDjwain
Posts: 44
Joined: Fri Sep 12, 2014 11:53 pm

Personas show as "On Behalf Of"

Postby UMDjwain » Wed Jun 10, 2009 4:09 pm

We're on 5.0.16 and it continues to be an issue with child accounts, but if you instead share out the root of the child account and have the parent set up a persona for the from address, that probably works more like you're looking for.
zmmailbox -z -m mfg / account rwidx (give parent manager permissions to root of child account)

zmmailbox -z -m cm / / (add child's root to parent's folder view)
dpmchris
Advanced member
Advanced member
Posts: 98
Joined: Fri Sep 12, 2014 11:12 pm

Personas show as "On Behalf Of"

Postby dpmchris » Wed Jun 10, 2009 4:28 pm

We are currently using aliases and personas, it looks like the solution you detail requires addtional accounts/licenses, let me know what your results have been.
Does the Child have to belong to the same domain as the Parent?
Thanks again,

Chris
UMDjwain
Posts: 44
Joined: Fri Sep 12, 2014 11:53 pm

Personas show as "On Behalf Of"

Postby UMDjwain » Wed Jun 10, 2009 4:32 pm

No additional accounts/licenses if you use resource accounts...although if you aren't hiding accounts behind a shared address, then it might be as simple as allowing user accounts to 'send as any address' in the account preferences. Have you done that?
Klug
Elite member
Elite member
Posts: 2358
Joined: Mon Dec 16, 2013 11:35 am
Contact:

Personas show as "On Behalf Of"

Postby Klug » Thu Jun 11, 2009 1:20 am

Fixed in 6.0B2, look at this bug (and linked one)...

Bug 34861 : Draft save breaks headers when using persona

Return to “Administrators”

Who is online

Users browsing this forum: MSN [Bot] and 4 guests