Server Statistics display only "no data available" after update 5.16 to 6.0

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mshanley
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Server Statistics display only "no data available" after update 5.16 to 6.0

Postby mshanley » Sun Sep 06, 2009 7:56 pm

My Server Monitor is missing disk info.. and the zmstat.out is full of
Many of these....

Use of uninitialized value in subtraction (-) at /opt/zimbra/libexec/zmstat-allprocs line 118.
and a few of these
Use of uninitialized value in addition (+) at /opt/zimbra/libexec/zmstat-allprocs line 197.
and a few of these...
Use of uninitialized value in addition (+) at /opt/zimbra/libexec/zmstat-allprocs line 198.


How do we fix these errors..?
Mine is a new clean install Ubuntu 804lts 32 bit and 6.0GA...

Mail is working fine..

Thanks

Mitch:confused:

[quote user="sdrury"]Hi, I had a look and the file contains this message repeated over and over:
Use of uninitialized value in subtraction (-) at /opt/zimbra/libexec/zmstat-allprocs line 118.

and
Use of uninitialized value in addition (+) at /opt/zimbra/libexec/zmstat-allprocs line 197.
Regards,

Sean.[/QUOTE]


tim_ba
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Server Statistics display only "no data available" after update 5.16 to 6.0

Postby tim_ba » Tue Sep 08, 2009 1:56 am

After an upgrade from 5.0.18 to 6.0.0, issues as follows.

Same as with Omar, Server Statistis shows all 3 charts, but server bellow shows only Disk statistics. "No data available" on other 3. zmcontrol status is fine.

Similar to Mitch, tail /opt/zimbra/zmstat/zmstat.out shows:

Use of uninitialized value in addition (+) at /opt/zimbra/libexec/zmstat-allprocs line 197.

Use of uninitialized value in addition (+) at /opt/zimbra/libexec/zmstat-allprocs line 198.

Use of uninitialized value in addition (+) at /opt/zimbra/libexec/zmstat-allprocs line 193.

Use of uninitialized value in addition (+) at /opt/zimbra/libexec/zmstat-allprocs line 193.

Use of uninitialized value in addition (+) at /opt/zimbra/libexec/zmstat-allprocs line 197.

Use of uninitialized value in addition (+) at /opt/zimbra/libexec/zmstat-allprocs line 198.

Use of uninitialized value in addition (+) at /opt/zimbra/libexec/zmstat-allprocs line 193.

Use of uninitialized value in addition (+) at /opt/zimbra/libexec/zmstat-allprocs line 193.

Use of uninitialized value in addition (+) at /opt/zimbra/libexec/zmstat-allprocs line 197.

Use of uninitialized value in addition (+) at /opt/zimbra/libexec/zmstat-allprocs line 198.
trolo_vk
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Server Statistics display only "no data available" after update 5.16 to 6.0

Postby trolo_vk » Tue Sep 08, 2009 9:44 am

Hi,
my ZIMBRA show "no data available" too.

I upgrade from 5.16 to 6.0...
tail /opt/zimbra/zmstat/zmstat.out

Use of uninitialized value in subtraction (-) at /opt/zimbra/libexec/zmstat-allprocs line 118.

Use of uninitialized value in subtraction (-) at /opt/zimbra/libexec/zmstat-allprocs line 118.

Use of uninitialized value in subtraction (-) at /opt/zimbra/libexec/zmstat-allprocs line 118.

Use of uninitialized value in subtraction (-) at /opt/zimbra/libexec/zmstat-allprocs line 118.

Use of uninitialized value in subtraction (-) at /opt/zimbra/libexec/zmstat-allprocs line 118.

Use of uninitialized value in subtraction (-) at /opt/zimbra/libexec/zmstat-allprocs line 118.

Use of uninitialized value in subtraction (-) at /opt/zimbra/libexec/zmstat-allprocs line 118.

Use of uninitialized value in subtraction (-) at /opt/zimbra/libexec/zmstat-allprocs line 118.

Use of uninitialized value in addition (+) at /opt/zimbra/libexec/zmstat-allprocs line 197.

Use of uninitialized value in addition (+) at /opt/zimbra/libexec/zmstat-allprocs line 198.
---------------
zmstatctl status

Running: zmstat-mysql

Running: zmstat-proc

Running: zmstat-cpu

Running: zmstat-mtaqueue

Running: zmstat-df

Running: zmstat-vm

Running: zmstat-io-x

Running: zmstat-fd

Running: zmstat-allprocs

Running: zmstat-io
--------------------
GRAPs which write no data available:

Message Count

Message Volume

Anti-Spam/Anti-Virus
when a i click on this graph i wait and then show me this message
Server error encountered Message: system failure:

__________________________________________________________

java.lang.NullPointerException Error code: service.FAILURE Method: GetLoggerStatsRequest Details:soap:Receiver


Any idea?
thx for reply and sorry my ENG language :)
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cayaraa
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Server Statistics display only "no data available" after update 5.16 to 6.0

Postby cayaraa » Wed Sep 09, 2009 8:26 am

[quote user="pfnguyen"]Can you also take a look at /opt/zimbra/zmstat/zmstat.out to see if there are any error messages? zmstat-allprocs shouldn't be causing any issues... someone else did report a similar problem with allprocs, if we can get an error message for why it's occurring it would help greatly.[/QUOTE]


I've had the zmstat-allprocs part of vmstat stop 3 times now. Doing a vmstatctrl start fixes it but not sure whats killing it.
Here is my vmstat.out from today right after I did a start on it:



zmstat-cpu.pid: Already running as pid 339

zmstat-fd.pid: Already running as pid 349

zmstat-io.pid: Already running as pid 347

zmstat-io-x.pid: Already running as pid 343

zmstat-vm.pid: Already running as pid 341

zmstat-proc.pid: Already running as pid 337

zmstat-mtaqueue.pid: Already running as pid 357

zmstat-convertd.pid: Already running as pid 355

zmstat-df.pid: Already running as pid 345

/opt/zimbra/zmstat/allprocs.csv was stale (2009-09-08) pre-rotating

zmstat-mysql.pid: Already running as pid 353

Use of uninitialized value in addition (+) at /opt/zimbra/libexec/zmstat-allprocs line 193.

Use of uninitialized value in addition (+) at /opt/zimbra/libexec/zmstat-allprocs line 193.

Use of uninitialized value in addition (+) at /opt/zimbra/libexec/zmstat-allprocs line 197.

Use of uninitialized value in addition (+) at /opt/zimbra/libexec/zmstat-allprocs line 198.

Use of uninitialized value in addition (+) at /opt/zimbra/libexec/zmstat-allprocs line 193.

Use of uninitialized value in addition (+) at /opt/zimbra/libexec/zmstat-allprocs line 193.

Use of uninitialized value in addition (+) at /opt/zimbra/libexec/zmstat-allprocs line 197.

Use of uninitialized value in addition (+) at /opt/zimbra/libexec/zmstat-allprocs line 198.

Use of uninitialized value in addition (+) at /opt/zimbra/libexec/zmstat-allprocs line 193.

Use of uninitialized value in addition (+) at /opt/zimbra/libexec/zmstat-allprocs line 193.

Use of uninitialized value in addition (+) at /opt/zimbra/libexec/zmstat-allprocs line 197.

Use of uninitialized value in addition (+) at /opt/zimbra/libexec/zmstat-allprocs line 198.

Use of uninitialized value in addition (+) at /opt/zimbra/libexec/zmstat-allprocs line 193.

Use of uninitialized value in addition (+) at /opt/zimbra/libexec/zmstat-allprocs line 193.

Use of uninitialized value in addition (+) at /opt/zimbra/libexec/zmstat-allprocs line 197.

Use of uninitialized value in addition (+) at /opt/zimbra/libexec/zmstat-allprocs line 198.

Use of uninitialized value in addition (+) at /opt/zimbra/libexec/zmstat-allprocs line 193.

Use of uninitialized value in addition (+) at /opt/zimbra/libexec/zmstat-allprocs line 193.

Use of uninitialized value in addition (+) at /opt/zimbra/libexec/zmstat-allprocs line 197.

Use of uninitialized value in addition (+) at /opt/zimbra/libexec/zmstat-allprocs line 198.

Use of uninitialized value in addition (+) at /opt/zimbra/libexec/zmstat-allprocs line 193.

Use of uninitialized value in addition (+) at /opt/zimbra/libexec/zmstat-allprocs line 193.

Use of uninitialized value in addition (+) at /opt/zimbra/libexec/zmstat-allprocs line 197.

Use of uninitialized value in addition (+) at /opt/zimbra/libexec/zmstat-allprocs line 198.

Use of uninitialized value in addition (+) at /opt/zimbra/libexec/zmstat-allprocs line 193.

Use of uninitialized value in addition (+) at /opt/zimbra/libexec/zmstat-allprocs line 193.

Use of uninitialized value in addition (+) at /opt/zimbra/libexec/zmstat-allprocs line 197.

Use of uninitialized value in addition (+) at /opt/zimbra/libexec/zmstat-allprocs line 198.

Use of uninitialized value in addition (+) at /opt/zimbra/libexec/zmstat-allprocs line 193.

Use of uninitialized value in addition (+) at /opt/zimbra/libexec/zmstat-allprocs line 193.

Use of uninitialized value in addition (+) at /opt/zimbra/libexec/zmstat-allprocs line 197.

Use of uninitialized value in addition (+) at /opt/zimbra/libexec/zmstat-allprocs line 198.

Use of uninitialized value in addition (+) at /opt/zimbra/libexec/zmstat-allprocs line 193.

Use of uninitialized value in addition (+) at /opt/zimbra/libexec/zmstat-allprocs line 193.

Use of uninitialized value in addition (+) at /opt/zimbra/libexec/zmstat-allprocs line 197.

Use of uninitialized value in addition (+) at /opt/zimbra/libexec/zmstat-allprocs line 198.




the log that was rotated out this morning (it stopped at around 8:00pm last night) has this:


Use of uninitialized value in addition (+) at /opt/zimbra/libexec/zmstat-allprocs line 193.

Use of uninitialized value in addition (+) at /opt/zimbra/libexec/zmstat-allprocs line 197.

Use of uninitialized value in addition (+) at /opt/zimbra/libexec/zmstat-allprocs line 198.

ppid not found for 10395 at /opt/zimbra/libexec/zmstat-allprocs line 64.
mshanley
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Server Statistics display only "no data available" after update 5.16 to 6.0

Postby mshanley » Wed Sep 09, 2009 8:57 am

Has anyone filed a bug report...?
just checking and my STATS is showing stopped this morning.. there is definately a problem here...

[quote user="cayaraa"]I've had the zmstat-allprocs part of vmstat stop 3 times now. Doing a vmstatctrl start fixes it but not sure whats killing it.
Here is my vmstat.out from today right after I did a start on it:



zmstat-cpu.pid: Already running as pid 339

zmstat-fd.pid: Already running as pid 349

zmstat-io.pid: Already running as pid 347

zmstat-io-x.pid: Already running as pid 343

zmstat-vm.pid: Already running as pid 341

zmstat-proc.pid: Already running as pid 337

zmstat-mtaqueue.pid: Already running as pid 357

zmstat-convertd.pid: Already running as pid 355

zmstat-df.pid: Already running as pid 345

/opt/zimbra/zmstat/allprocs.csv was stale (2009-09-08) pre-rotating

zmstat-mysql.pid: Already running as pid 353

Use of uninitialized value in addition (+) at /opt/zimbra/libexec/zmstat-allprocs line 193.

Use of uninitialized value in addition (+) at /opt/zimbra/libexec/zmstat-allprocs line 193.

Use of uninitialized value in addition (+) at /opt/zimbra/libexec/zmstat-allprocs line 197.

Use of uninitialized value in addition (+) at /opt/zimbra/libexec/zmstat-allprocs line 198.

Use of uninitialized value in addition (+) at /opt/zimbra/libexec/zmstat-allprocs line 193.

Use of uninitialized value in addition (+) at /opt/zimbra/libexec/zmstat-allprocs line 193.

Use of uninitialized value in addition (+) at /opt/zimbra/libexec/zmstat-allprocs line 197.

Use of uninitialized value in addition (+) at /opt/zimbra/libexec/zmstat-allprocs line 198.

Use of uninitialized value in addition (+) at /opt/zimbra/libexec/zmstat-allprocs line 193.

Use of uninitialized value in addition (+) at /opt/zimbra/libexec/zmstat-allprocs line 193.

Use of uninitialized value in addition (+) at /opt/zimbra/libexec/zmstat-allprocs line 197.

Use of uninitialized value in addition (+) at /opt/zimbra/libexec/zmstat-allprocs line 198.

Use of uninitialized value in addition (+) at /opt/zimbra/libexec/zmstat-allprocs line 193.

Use of uninitialized value in addition (+) at /opt/zimbra/libexec/zmstat-allprocs line 193.

Use of uninitialized value in addition (+) at /opt/zimbra/libexec/zmstat-allprocs line 197.

Use of uninitialized value in addition (+) at /opt/zimbra/libexec/zmstat-allprocs line 198.

Use of uninitialized value in addition (+) at /opt/zimbra/libexec/zmstat-allprocs line 193.

Use of uninitialized value in addition (+) at /opt/zimbra/libexec/zmstat-allprocs line 193.

Use of uninitialized value in addition (+) at /opt/zimbra/libexec/zmstat-allprocs line 197.

Use of uninitialized value in addition (+) at /opt/zimbra/libexec/zmstat-allprocs line 198.

Use of uninitialized value in addition (+) at /opt/zimbra/libexec/zmstat-allprocs line 193.

Use of uninitialized value in addition (+) at /opt/zimbra/libexec/zmstat-allprocs line 193.

Use of uninitialized value in addition (+) at /opt/zimbra/libexec/zmstat-allprocs line 197.

Use of uninitialized value in addition (+) at /opt/zimbra/libexec/zmstat-allprocs line 198.

Use of uninitialized value in addition (+) at /opt/zimbra/libexec/zmstat-allprocs line 193.

Use of uninitialized value in addition (+) at /opt/zimbra/libexec/zmstat-allprocs line 193.

Use of uninitialized value in addition (+) at /opt/zimbra/libexec/zmstat-allprocs line 197.

Use of uninitialized value in addition (+) at /opt/zimbra/libexec/zmstat-allprocs line 198.

Use of uninitialized value in addition (+) at /opt/zimbra/libexec/zmstat-allprocs line 193.

Use of uninitialized value in addition (+) at /opt/zimbra/libexec/zmstat-allprocs line 193.

Use of uninitialized value in addition (+) at /opt/zimbra/libexec/zmstat-allprocs line 197.

Use of uninitialized value in addition (+) at /opt/zimbra/libexec/zmstat-allprocs line 198.

Use of uninitialized value in addition (+) at /opt/zimbra/libexec/zmstat-allprocs line 193.

Use of uninitialized value in addition (+) at /opt/zimbra/libexec/zmstat-allprocs line 193.

Use of uninitialized value in addition (+) at /opt/zimbra/libexec/zmstat-allprocs line 197.

Use of uninitialized value in addition (+) at /opt/zimbra/libexec/zmstat-allprocs line 198.




the log that was rotated out this morning (it stopped at around 8:00pm last night) has this:


Use of uninitialized value in addition (+) at /opt/zimbra/libexec/zmstat-allprocs line 193.

Use of uninitialized value in addition (+) at /opt/zimbra/libexec/zmstat-allprocs line 197.

Use of uninitialized value in addition (+) at /opt/zimbra/libexec/zmstat-allprocs line 198.

ppid not found for 10395 at /opt/zimbra/libexec/zmstat-allprocs line 64.
[/QUOTE]
11148mertz
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Server Statistics display only "no data available" after update 5.16 to 6.0

Postby 11148mertz » Wed Sep 09, 2009 9:04 am

[quote user="mshanley"]Has anyone filed a bug report...?
just checking and my STATS is showing stopped this morning.. there is definately a problem here...[/QUOTE]


I have the same pb on my 6.0 zimbra but I did not filled any bug report...
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cayaraa
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ZCS/ZD Version: ZCS 8.7 NE & ZCS 8.7 FOSS

Server Statistics display only "no data available" after update 5.16 to 6.0

Postby cayaraa » Wed Sep 09, 2009 12:22 pm

I just opened one: Bug 40861 – zmstat-allprocs stops running on 6.0
sdrury
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Server Statistics display only "no data available" after update 5.16 to 6.0

Postby sdrury » Fri Sep 11, 2009 4:42 am

Ok - I'm now finding on a brand install of 6.0.0 that the stats service is running but not showing data as expected. Only message volume is actually showing anything meaningful, message count & anti-spam/anti-virus show the graphs but no stats, and disk shows 'no data available'.

Certainly not life threatening but really needs to be looked at.
mshanley
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Server Statistics display only "no data available" after update 5.16 to 6.0

Postby mshanley » Fri Sep 11, 2009 8:25 am

my server is running and this is what i get monitoring - charts

message count shows a little

message volume shows chart
no info on anti-spam/virus activity - even though admin e-mail shows 372 messages rejected
"no data" on any of the advanced monitoring
also when i try to add blocked attachm ents in admin GUI i get java errors
[quote user="sdrury"]Ok - I'm now finding on a brand install of 6.0.0 that the stats service is running but not showing data as expected. Only message volume is actually showing anything meaningful, message count & anti-spam/anti-virus show the graphs but no stats, and disk shows 'no data available'.

Certainly not life threatening but really needs to be looked at.[/QUOTE]
VJM
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Server Statistics display only "no data available" after update 5.16 to 6.0

Postby VJM » Fri Sep 11, 2009 11:34 am

I am also getting this error. I updated from 5.0.18 to 6.0.


Use of uninitialized value in subtraction (-) at /opt/zimbra/libexec/zmstat-allprocs line 118.

Use of uninitialized value in addition (+) at /opt/zimbra/libexec/zmstat-allprocs line 197.

Use of uninitialized value in addition (+) at /opt/zimbra/libexec/zmstat-allprocs line 198.


is anyone also getting an error dialog in the mail queues and stats saying:
Message: system failure: exception during auth {RemoteManager: mail.wave-communications.net->zimbra@mail.wave-communications.net:22} Error code: service.FAILURE Method: GetMailQueueInfoRequest Details:soap:Receiver

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