[SOLVED] Firefox 3 Beta 3 won't login

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jdell
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[SOLVED] Firefox 3 Beta 3 won't login

Postby jdell » Wed Feb 13, 2008 5:45 pm

Hi,
I'm testing FF 3 Beta 3 and on both windows and OS X, it appears to login, and then just after the inbox is displayed, it reverts back to the login screen. I tried both the AJAX and HTML client with same results. Server is ZCS 5.0.2 NE. No errors in /var/log/zimbra.log
Anybody else seeing this?


jdell
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[SOLVED] Firefox 3 Beta 3 won't login

Postby jdell » Tue Mar 11, 2008 4:25 pm

This is really strange. I have 2 different zimbra servers, one with a self-signed certificate and one with a regular commercial certificate and both do the exact same thing. It logs in, and just as soon as the inbox appears (and it is current because I can see new emails), it pops right back to the login page.
I tried the zimbra demo and that worked fine, so I'm left guessing what setting I have that is different. The only thing I can guess is that I have zmtlsctl set to mixed. Demo looks like it is http only so I can't test it with SSL.
Anybody else seeing this?
jdell
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[SOLVED] Firefox 3 Beta 3 won't login

Postby jdell » Tue Mar 11, 2008 4:51 pm

[quote user="jdell"]This is really strange. I have 2 different zimbra servers, one with a self-signed certificate and one with a regular commercial certificate and both do the exact same thing. It logs in, and just as soon as the inbox appears (and it is current because I can see new emails), it pops right back to the login page.
I tried the zimbra demo and that worked fine, so I'm left guessing what setting I have that is different. The only thing I can guess is that I have zmtlsctl set to mixed. Demo looks like it is http only so I can't test it with SSL.
Anybody else seeing this?[/QUOTE]

I tried changing the login mode for my commercial SSL Cert ZCS 5.0.2 NE server to http only and then to https only, and got the same bad result with both.
Any suggestions on how to debug this? Firebug doesn't work in FF3. Nothing in /opt/zimbra/mailbox.log
Stergil
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[SOLVED] Firefox 3 Beta 3 won't login

Postby Stergil » Tue Mar 11, 2008 8:19 pm

fwiw I've been using ff3b3 for a while, no issues here.
Are you using any addons that may conflict?
Edit: Btw I was using http for a while and recently changed it to https only. Both worked fine.
jdell
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[SOLVED] Firefox 3 Beta 3 won't login

Postby jdell » Tue Mar 11, 2008 11:52 pm

[quote user="Stergil"]fwiw I've been using ff3b3 for a while, no issues here.
Are you using any addons that may conflict?
Edit: Btw I was using http for a while and recently changed it to https only. Both worked fine.[/QUOTE]
No addons. All my FF2 addons are not yet compatible with FF3. Not to mention that the same problem happens in Safari 3. Does it work for you in Safari 3 also? :-(
I'm playing with Live HTTP Headers and hacked the maxVersion so it runs in FF3, and will post attachments of the HTTP Header exchange between FF2 and the ZCS 5.0.2 server and FF3 and the ZCS 5.0.2 server. Found some interesting results.
John
jdell
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[SOLVED] Firefox 3 Beta 3 won't login

Postby jdell » Wed Mar 12, 2008 12:30 am

Ok, I've attached a sanitized log of the HTTP Headers between FF2 and ZCS 5.0.2 and FF3 and ZCS 5.0.2. Not sure what to make of this, but the FF3 login headers diverge from the FF2 login headers right after the request for
Basically">http://zimbra.mydomain.com/zimbra/
Basically
, FF3 starts asking for CSS individually rather than the all_gzipped version (line 50 of attached):


While">http://zimbra.mydomain.com/zimbra/res/I18nMsg,AjxMsg,ZMsg,ZmMsg,AjxKeys,ZmKeys.js.zgz?v=080130205023&skin=sand
While
FF2 first asks for Zimlets, and in the all_gzipped format (line 50 of attached):


Then">http://zimbra.mydomain.com/service/zimlet/res/Zimlets-nodev_all.js.zgz
Then
FF3 asks for the Zimlets while FF2 asks for CSS which again is requested individually rather than all_gzipped (line 95 of attached):


Then">http://zimbra.mydomain.com/zimbra/res/I18nMsg,AjxMsg,ZMsg,ZmMsg,AjxKeys,ZmKeys.js.zgz?v=080130205023&skin=sand
Then
FF2 asks for CSS, but it asks for the all_gzipped version (as it should) Line 74 of attached:


After">http://zimbra.mydomain.com/service/zimlet/res/Zimlets-nodev_all.css
After
this, FF2 starts in with some SOAP requests and does what it should.
Meanwhile, FF3 then requests:


This">http://zimbra.mydomain.com/zimbra/js/Startup1_1_all.js.zgz?v=080130205023
This
is followed by several confused and repeated requests that ultimately end in:


Which">http://zimbra.mydomain.com/zimbra/?loginOp=logout
Which
is consistent with what I'm seeing.
Can anyone help interpret why/where this is going wrong and what may be happening here?
Thanks!

John

FF2-good.txt


FF3b4-broke.txt

p24t
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[SOLVED] Firefox 3 Beta 3 won't login

Postby p24t » Wed Mar 12, 2008 8:26 am

Odd, I haven't had any issues with ff3b2, b3, or b4. I'm also running in Linux, tho. And yes I miss all my addons :(
And I'm running SSL (redirect mode)
soxfan
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[SOLVED] Firefox 3 Beta 3 won't login

Postby soxfan » Wed Mar 12, 2008 9:20 am

Just wanted to report that I've tried FF3-B3 under Windows XP and it seems to be working fine for me. Our Zimbra server is in mixed mode; I've tried logging in both in http and https mode and both worked fine. I'm not using it regularly; I'm typically using FF2 under Linux. But in my testing on Windows I'm not seeing anything like the described issues.
Sorry, I wish I could have provided some information to solve the problem, but I just wanted to report another success.
jdell
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[SOLVED] Firefox 3 Beta 3 won't login

Postby jdell » Thu Mar 13, 2008 9:45 pm

I found that there are some ZCS 5.0.2 servers that I *can* login to, so nothing with my browser. There is something specific on my servers that is causing this. In thinking about my servers, the only thing that I can think that is different between servers that work and servers that don't work is that the servers that won't let me login were all originally either 4.0 or 4.5.0 installs. The one that worked was originally installed with 4.5.9 or 4.5.10. So perhaps something going on there?
I've opened a bug to track this.
Bug 25893 - FF3 and Safari 3 won't login to ZCS 5.0.2
jholder
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[SOLVED] Firefox 3 Beta 3 won't login

Postby jholder » Fri Mar 14, 2008 4:04 pm

Hi John,

Sorry you're having trouble. Can you please perform the following:
su - zimbra

zmcontrol stop

rm -rf /opt/zimbra/jetty/work/*

zmcontrol start

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