Deleting Appointment

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Russianspi
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Posts: 84
Joined: Fri Sep 12, 2014 10:43 pm

Deleting Appointment

Postby Russianspi » Mon Mar 17, 2008 6:05 pm

Hi. One of my users has an appointment on his calendar that he can't delete. A little background: this appointment was accidentally put on his calendar by another user with whom he shares his calendar. Now, no one can reschedule or delete the appointment. If someone tries to reschedule it, they get this SOAP error:

msg: The specified Invite is out of date (has been updated): b66945c0-d958-4480-aa77-bb73d30139ac:6696-7696

code: mail.INVITE_OUT_OF_DATE

method: ModifyAppointmentRequest

detail: soap:Sender

trace: com.zimbra.cs.mailbox.MailServiceException: The specified Invite is out of date (h...

Even worse, if someone tries to delete it, they get this SOAP error:

msg: system failure: java.lang.NullPointerException

code: service.FAILURE

method: CancelAppointmentRequest

detail: soap:Receiver

trace: com.zimbra.common.service.ServiceException: system failure: java.lang.NullPointerException Code:service.FAILURE at com.zimbra.common.service.Se...

To solve the issue, I turned to the command line. There is a nice little article in Zimbra's Wiki that explains this process. The trouble: when I search for this appointment, I can't find it. (I'm certain that I am doing this correctly - it works for other appointments and other users, just not this one.) I searched by LIKE '%The subject of the Appointment%' and found no results. I am stuck, and the user that I am trying to help is not a trivial one in my company...


gersh
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Posts: 84
Joined: Fri Sep 12, 2014 10:24 pm

Deleting Appointment

Postby gersh » Wed Jul 23, 2008 4:33 pm

Has anyone found a fix for this error? The error appears in a shared calendar with Manager rights. Neither the owner nor the share can delete the event
Russianspi
Advanced member
Advanced member
Posts: 84
Joined: Fri Sep 12, 2014 10:43 pm

Deleting Appointment

Postby Russianspi » Wed Jul 23, 2008 4:52 pm

I don't think I ever did... I think I just let it go...
dljordaneku
Outstanding Member
Outstanding Member
Posts: 234
Joined: Fri Sep 12, 2014 10:44 pm

Deleting Appointment

Postby dljordaneku » Fri Oct 31, 2008 12:26 pm

We are getting the same issue here. One other question I have is what happens when you click the send error details button? Also is there any fix for this or does anyone know what is going on?
dj
dotelpenguin
Posts: 3
Joined: Fri Sep 12, 2014 11:10 pm

Deleting Appointment

Postby dotelpenguin » Fri Nov 07, 2008 3:16 pm

I occasionally have this problem in the Zimbra client. I can however delete these appointments if I switch to the standard (non-ajax) client. Much faster and easier then setting up Thunderbird or other external program.

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