[SOLVED] Problem with Notebook

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latre
Posts: 18
Joined: Fri Sep 12, 2014 11:26 pm

[SOLVED] Problem with Notebook

Postby latre » Thu Apr 03, 2008 6:30 pm

Im new with Zimbra and all works ok, except Documents(Notebook)....
When open Documents show this:
error: empty config variable zimbraNotebookAccount
RequestURI=/service/home/userxxx/Notebook

Caused by:
com.zimbra.cs.service.wiki.WikiServiceException: error: empty config variable zimbraNotebookAccount

ExceptionId:btpool0-2:1207223956917:ddda1609fe71b975

Code:wiki.ERROR

at com.zimbra.cs.service.wiki.WikiServiceException.ERROR(WikiServiceException.java:49)

at com.zimbra.cs.wiki.Wiki.getDefaultWikiAccount(Wiki.java:455)

at com.zimbra.cs.session.WikiSession.getInstance(WikiSession.java:38)

at com.zimbra.cs.wiki.Wiki$WikiById.(Wiki.java:313)

at com.zimbra.cs.wiki.Wiki.getInstance(Wiki.java:532)

at com.zimbra.cs.wiki.Wiki.getInstance(Wiki.java:543)

at com.zimbra.cs.service.formatter.WikiFormatter.getTemplate(WikiFormatter.java:116)

at com.zimbra.cs.service.formatter.WikiFormatter.getTemplate(WikiFormatter.java:107)

at com.zimbra.cs.service.formatter.WikiFormatter.handleWikiFolder(WikiFormatter.java:137)

at com.zimbra.cs.service.formatter.WikiFormatter.formatCallback(WikiFormatter.java:208)

at com.zimbra.cs.service.formatter.Formatter.format(Formatter.java:83)

at com.zimbra.cs.service.UserServlet.doAuthGet(UserServlet.java:449)

at com.zimbra.cs.service.UserServlet.doGet(UserServlet.java:355)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:707)

at com.zimbra.cs.servlet.ZimbraServlet.service(ZimbraServlet.java:177)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:820)

at org.mortbay.jetty.servlet.ServletHolder.handle(ServletHolder.java:487)

at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1093)

at org.mortbay.servlet.UserAgentFilter.doFilter(UserAgentFilter.java:81)

at org.mortbay.servlet.GzipFilter.doFilter(GzipFilter.java:132)

at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1084)

at org.mortbay.jetty.servlet.ServletHandler.handle(ServletHandler.java:360)

at org.mortbay.jetty.security.SecurityHandler.handle(SecurityHandler.java:216)

at org.mortbay.jetty.servlet.SessionHandler.handle(SessionHandler.java:181)

at org.mortbay.jetty.handler.ContextHandler.handle(ContextHandler.java:716)

at org.mortbay.jetty.webapp.WebAppContext.handle(WebAppContext.java:406)

at org.mortbay.jetty.handler.ContextHandlerCollection.handle(ContextHandlerCollection.java:211)

at org.mortbay.jetty.handler.HandlerCollection.handle(HandlerCollection.java:114)

at org.mortbay.jetty.handler.HandlerWrapper.handle(HandlerWrapper.java:139)

at org.mortbay.jetty.handler.RewriteHandler.handle(RewriteHandler.java:176)

at org.mortbay.jetty.handler.HandlerWrapper.handle(HandlerWrapper.java:139)

at org.mortbay.jetty.Server.handle(Server.java:313)

at org.mortbay.jetty.HttpConnection.handleRequest(HttpConnection.java:506)

at org.mortbay.jetty.HttpConnection$RequestHandler.headerComplete(HttpConnection.java:830)

at org.mortbay.jetty.HttpParser.parseNext(HttpParser.java:514)

at org.mortbay.jetty.HttpParser.parseAvailable(HttpParser.java:211)

at org.mortbay.jetty.HttpConnection.handle(HttpConnection.java:381)

at org.mortbay.io.nio.SelectChannelEndPoint.run(SelectChannelEndPoint.java:396)

at org.mortbay.thread.BoundedThreadPool$PoolThread.run(BoundedThreadPool.java:442)
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Can anyone helpme with this ???


ArcaneMagus
Elite member
Elite member
Posts: 1138
Joined: Fri Sep 12, 2014 10:25 pm

[SOLVED] Problem with Notebook

Postby ArcaneMagus » Fri Apr 04, 2008 12:51 am

When run as the zimbra user what is the output of:

zmprov gd domain-name zimbraNotebookAccount

It should show something like:

# name domain-name

zimbraNotebookAccount: wiki@domain-name
If that shows nothing you might want to check if documents have been enabled for that domain in the Admin UI. (Located at Domains ->domain-name ->Create Documents button at the top if it is active)
latre
Posts: 18
Joined: Fri Sep 12, 2014 11:26 pm

[SOLVED] Problem with Notebook

Postby latre » Fri Apr 04, 2008 10:04 am

No show anything.........
$ zmprov gd mydomain.com zimbraNotebookAccount

# name mydomain.com
Then go into the domain to see if Documents is created , but not.....and i want created but said this:
Message: error: must initialize global wiki before domain wiki Error code: wiki.ERROR Method: InitNotebookRequest Details:soap:Sender
mmorse
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Posts: 6036
Joined: Fri Sep 12, 2014 10:24 pm

[SOLVED] Problem with Notebook

Postby mmorse » Sat Apr 05, 2008 6:40 pm

Welcome to the forums,
Search for the 'wiki' account in your admin console GUI with 'global documents account' as the description or run:

zmprov gacf | grep wiki
Take that global wiki address and:

zmprov in wiki@domain.com

zmprov impn wiki@domain.com /opt/zimbra/wiki/Template Template

You may need to:

zmmailboxdctl stop

zmmailboxdctl start

Clear your browser cache before checking the accounts notebook again.
At that point you may also decide to create the optional domain level documents account for better sharing options, templates, etc.

(Note that once you create a domain level wiki it's harder to 'undo'/revert back to the global wiki.)
latre
Posts: 18
Joined: Fri Sep 12, 2014 11:26 pm

[SOLVED] Problem with Notebook

Postby latre » Mon Apr 07, 2008 11:35 am

Tnks mmorse, works!!!
:)
mmorse
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Posts: 6036
Joined: Fri Sep 12, 2014 10:24 pm

[SOLVED] Problem with Notebook

Postby mmorse » Mon Apr 07, 2008 11:50 am

Good to hear & welcome to the forums!

Just to orient you a bit:



Bugs & RFE's (requests for enhancements) can be filed/voted for in Bugzilla & tracked (see priorities & what release their going into) via PMweb.



The blog lots of good articles - a good one to checkout is: Open Source Product Management: How do features get into Zimbra?



Last but definitely not least - the Wiki has all sorts of collective knowledge in it  http://www.zimbra.com/forums/../images/smilies/tongue.gif />
spacegoose
Posts: 14
Joined: Fri Sep 12, 2014 11:22 pm

[SOLVED] Problem with Notebook

Postby spacegoose » Tue Aug 12, 2008 1:41 pm

RHEL5/64-bit 5.0.8 NE
Message: error: domain wiki account must be different from global wiki account Error code: wiki.ERROR Method: InitNotebookRequest Details:soap:Sender
I followed the steps above, and still get this error.


zmprov gd domain-name zimbraNotebookAccount - still shows nothing (cleared cache, stopped/started zmmailboxdctl)



Thanks,

sg
SiliconJunkie
Advanced member
Advanced member
Posts: 89
Joined: Fri Sep 12, 2014 11:32 pm

[SOLVED] Problem with Notebook

Postby SiliconJunkie » Tue Aug 26, 2008 9:04 am

[quote user="spacegoose"]RHEL5/64-bit 5.0.8 NE
Message: error: domain wiki account must be different from global wiki account Error code: wiki.ERROR Method: InitNotebookRequest Details:soap:Sender
I followed the steps above, and still get this error.


zmprov gd domain-name zimbraNotebookAccount - still shows nothing (cleared cache, stopped/started zmmailboxdctl)



Thanks,

sg[/QUOTE]


Bump...
Same trouble here.

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