Shared briefcase in 5.0.6

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epok
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Shared briefcase in 5.0.6

Postby epok » Mon Jun 02, 2008 3:48 am

Since upgrade from 5.0.5 to 5.0.6 i have problem with shared briefcase.

There is an error message when we try to browse in shared doc :
msg: invalid request: malformed item ID: f4e8873d-dd7e-420d-a1c7-2d1110dc7f43

code: service.INVALID_REQUEST

method: SearchRequest

detail: soap:Sender

trace: btpool0-0:1212396378962:06fcc9b7ff15a63d

someone has a solution to this problem ?


Mike Scholes
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Shared briefcase in 5.0.6

Postby Mike Scholes » Mon Jun 02, 2008 6:15 am

Upgrade fro 5.0.5 to 5.0.6 F7 FOSS and the same problem here, but only on sub folders, I can still access/upload files on the root of the shared briefcase.
Mike Scholes
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Shared briefcase in 5.0.6

Postby Mike Scholes » Mon Jun 02, 2008 9:19 am

Bit urgent this one, our users can't access their files.
Klug
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Shared briefcase in 5.0.6

Postby Klug » Mon Jun 02, 2008 10:39 am

I guess it's the same as this bug : Bug 28408 - Invalid request while attempting to access sub folder of shared briefcase
Tim G
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Joined: Fri Sep 12, 2014 10:31 pm

Shared briefcase in 5.0.6

Postby Tim G » Mon Jun 02, 2008 2:51 pm

We're seeing this behavior too...not good as many users use the briefcase.
jurg
Posts: 41
Joined: Fri Sep 12, 2014 10:26 pm

Shared briefcase in 5.0.6

Postby jurg » Mon Jun 02, 2008 3:48 pm

We have the same problem. Support pointed to the same bug, but no word on a workaround. We can't access our shared files now. They can be accessed using webdav, but that does only work on mac os X properly for us.
blazeking
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Shared briefcase in 5.0.6

Postby blazeking » Mon Jun 02, 2008 10:00 pm

We've got the same problem here, but I didn't notice it until reading this. I went ahead and voted for the fix, as I guess I don't really have a lot of other options.
elinstad
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Joined: Fri Sep 12, 2014 11:14 pm

Shared briefcase in 5.0.6

Postby elinstad » Thu Jun 05, 2008 8:40 am

[QUOTE]------- Additional Comments From kevinh@zimbra.com 2008-06-04 10:56 PST -------

This will be part of 5.0.7 patch which is due in late June or early July. We

don't release JS only patches since they when installed in production the code

is compiled (sorta) for faster loading and to reduce the size.[/QUOTE]
I find this very hard to swallow. Being a paying customer of the Network Edition and Zimbra knowing that my users have important files that are inaccessible on the server, I can't wrap my head around why we can't release an upgrade that only fixes this JS bug. I would certainly schedule a downtime to make this right. It wouldn't be so bad if the webDAV wasn't so buggy, or worked with all OS's the same, but it doesn't so my users are SOL?
Please reconsider and fix this bug
flums
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Shared briefcase in 5.0.6

Postby flums » Mon Jun 09, 2008 5:22 am

As a customer and hosting partner on Zimbra, i also find this very difficult to swallow. Many customers can't access the Briefcase, mounting in Windows XP (95% of all users) does not work....
mmorse
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Shared briefcase in 5.0.6

Postby mmorse » Mon Jun 09, 2008 2:56 pm

Guys we're looking into the best possible option for correcting this - as many aren't happy with having to move all files to root level briefcase folders & re-share (time consuming for users or admins short of scripting), or can't wait or 5.0.7, (and some might be hitting it in other sub-folder locations).
While it may look like a two line fix, there can often be more to it:

/opt/zimbra/mailboxd/webapps/zimbra/js/zimbraMail/briefcase/controller/ZmBriefcaseController.js > /opt/zimbra/mailboxd/webapps/zimbra/js/Briefcase_all.js > /opt/zimbra/mailboxd/webapps/zimbra/js/Briefcase_all.js.zgz

[quote]ZmBriefcaseController.prototype.searchFolder =

function(folderId,callback) {

var idText = AjxUtil.isNumeric(folderId) ? folderId : ['"', folderId, '"'].join("");

var search = 'inid:"' + idText + '"';[/quote]Has been changed to:

[quote]ZmBriefcaseController.prototype.searchFolder =

function(folderId,callback) {

var search = 'inid:"' + folderId + '"';[/quote]I know some of you have been playing with the idea of 'attempting to modify those' - but to avoid invalidating your support, we ask that NE customers do NOT modify without a patch released from us & tested by QA.

-Please make sure you're CC'd on the bug so you can be notified.

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