Zimbra stop working for 600 seconds giving error SSL connection timeout'

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siw919
Posts: 23
Joined: Sat Sep 13, 2014 12:57 am

Zimbra stop working for 600 seconds giving error SSL connection timeout'

Postby siw919 » Sun May 29, 2011 11:48 pm

Hi

My zimbra mail server stop working for 600 second showing error as below
My zimbra version is : Release 5.0.7_GA_2444.RHEL5_20080626020941 RHEL5 FOSS edition
It is happening very frequently sometime twices in a day.
May 30 10:00:15 mail postfix/qmgr[3575]: E594E1D5800E: removed

May 30 10:00:16 mail saslauthd[3600]: authentication against url 'https://mail.xyz.com:7071/service/admin/soap">https://mail.xyz.com:7071/service/admin/soap">https://mail.xyz.com:7071/service/admin/soap">https://mail.xyz.com:7071/service/admin/soap/' caused error 'curl_easy_perform: error(28): SSL connection timeout'

May 30 10:00:16 mail saslauthd[3600]: url 'https://mail.xyz.com:7071/service/admin/soap">https://mail.xyz.com:7071/service/admin/soap">https://mail.xyz.com:7071/service/admin/soap">https://mail.xyz.com:7071/service/admin/soap/' will not be used for (at least) 600 seconds

May 30 10:00:16 mail saslauthd[3600]: Authentication cycle re-elected url https://mail.xyz.com:7071/service/admin/soap">https://mail.xyz.com:7071/service/admin/soap">https://mail.xyz.com:7071/service/admin/soap">https://mail.xyz.com:7071/service/admin/soap/, giving up ...

May 30 10:00:16 mail saslauthd[3600]: auth_zimbra: pran.maha auth failed: curl_easy_perform: error(28): SSL connection timeout

May 30 10:00:16 mail saslauthd[3600]: do_auth : auth failure: [user=pranav.mahajan] [service=smtp] [realm=] [mech=zimbra] [reason=Unknown]

May 30 10:00:16 mail postfix/smtpd[8704]: warning: unknown[203.xxx.xx.30]: SASL LOGIN authentication failed: authentication failure

May 30 10:00:16 mail postfix/smtpd[8704]: lost connection after AUTH from unknown[203.xxx.xx.30]

May 30 10:00:16 mail postfix/smtpd[8704]: disconnect from unknown[203.xxx.xx.30]

May 30 10:00:24 mail postfix/smtpd[2873]: connect from unknown[117.196.149.158]

May 30 10:00:26 mail zmmailboxdmgr[13544]: status requested

May 30 10:00:26 mail zmmailboxdmgr[13544]: status OK

May 30 10:00:27 mail zmmailboxdmgr[13602]: status requested

May 30 10:00:27 mail zmmailboxdmgr[13602]: status OK

May 30 10:00:30 mail zimbramon[12832]: 12832:info: 2011-05-30 10:00:01, QUEUE: 633 21
Please help me to solve this problem.
Regards

Pradeep Siwach


lytledd
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Posts: 508
Joined: Sat Sep 13, 2014 12:54 am
ZCS/ZD Version: Ubuntu Release 8.8.15.GA.P12 FOSS

Zimbra stop working for 600 seconds giving error SSL connection timeout'

Postby lytledd » Mon May 30, 2011 6:42 am

[QUOTE]May 30 10:00:16 mail saslauthd[3600]: authentication against url 'https://mail.xyz.com:7071/service/admin/soap/' caused error 'curl_easy_perform: error(28): SSL connection timeout'[/QUOTE]


Just a stab in the dark, have your SSL Certificates expired?
Also, is there a reason you can't upgrade to the 7 series?
Doug
Saturdays
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Zimbra stop working for 600 seconds giving error SSL connection timeout'

Postby Saturdays » Tue May 31, 2011 10:14 am

paste the output of
/opt/zimbra/bin/zmcertmgr viewdeployedcrt all
siw919
Posts: 23
Joined: Sat Sep 13, 2014 12:57 am

Zimbra stop working for 600 seconds giving error SSL connection timeout'

Postby siw919 » Fri Jun 03, 2011 2:16 am

[quote user="Saturdays"]paste the output of
/opt/zimbra/bin/zmcertmgr viewdeployedcrt all[/QUOTE]
Hi,
yes, My mail server SSL is expired. Please suggest, can run zimbra without ssl.
lytledd
Outstanding Member
Outstanding Member
Posts: 508
Joined: Sat Sep 13, 2014 12:54 am
ZCS/ZD Version: Ubuntu Release 8.8.15.GA.P12 FOSS

Zimbra stop working for 600 seconds giving error SSL connection timeout'

Postby lytledd » Fri Jun 03, 2011 6:19 am

[quote user="siw919"]HI, my ssl cert is expired. pls suggest can i run zimbra without ssl.[/QUOTE]
Not that I'm aware of, you can follow this thread for resolution:

Doug">http://www.zimbra.com/forums/administrators/44241-solved-solved-zimbra-6-0-1-stop-working-if-ssl-certificate-expired.html
Doug

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