Proxy Broken

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uxbod
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Proxy Broken

Postby uxbod » Mon Dec 22, 2014 6:29 am

Hello: installing a new 8.6 system and have configured the mailstore but after setting up the proxied web and smtp systems am received the following error when I go into the admin interface and click on monitor.  This is from /opt/zimbra/log/mailbox.log:


2;ua=ZimbraWebClient - GC39 (Win);] SoapEngine - handler exception
com.zimbra.common.service.ServiceException: error while proxying request to target server: Connection refused
ExceptionId:qtp509886383-592:https://<internal-ip>:7071/service/admin/soap/GetServiceStatusRequest:1419251140097:5d22d2b3f69cfb3a
Code:service.PROXY_ERROR Arg:(url, STR, "https://frontend-proxy-name>:7071/service/admin/soap/GetServiceStatusRequest")
at com.zimbra.common.service.ServiceException.PROXY_ERROR(ServiceException.java:324)
at com.zimbra.soap.ProxyTarget.execute(ProxyTarget.java:157)
at com.zimbra.soap.DocumentHandler.proxyWithNotification(DocumentHandler.java:605)
at com.zimbra.soap.DocumentHandler.proxyRequest(DocumentHandler.java:569)
at com.zimbra.soap.DocumentHandler.proxyRequest(DocumentHandler.java:513)
at com.zimbra.cs.service.admin.GetServiceStatus.handle(GetServiceStatus.java:73)
at com.zimbra.soap.SoapEngine.dispatchRequest(SoapEngine.java:569)
at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.java:432)
at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.java:266)
at com.zimbra.soap.SoapServlet.doWork(SoapServlet.java:303)
at com.zimbra.soap.SoapServlet.doPost(SoapServlet.java:213)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:707)
at com.zimbra.cs.servlet.ZimbraServlet.service(ZimbraServlet.java:209)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:790)
at org.eclipse.jetty.servlet.ServletHolder.handle(ServletHolder.java:738)


.....


Any ideas please ? How can one reset proxy global settings etc back to defaults in case messed something up.


Thanks.





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pup_seba
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Proxy Broken

Postby pup_seba » Tue Dec 30, 2014 8:29 am

Hi,



Which steps/guide you followed to set up the proxy?



Are you able to telnet from your proxy to your Zimbra mailstore to all the ports it should be able to reach and viceversa?
uxbod
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Proxy Broken

Postby uxbod » Tue Dec 30, 2014 9:15 am

The proxy installation guide :( Yes, all ports are open and have checked firewall for any drops. Must be an easy way to reset proxy on mailstore, zwc or mx.
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pup_seba
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Proxy Broken

Postby pup_seba » Tue Dec 30, 2014 9:36 am

Link to that guide? newest one I know is for version 6 and is not good anymore. Unless you are talking about this proxy guide http://wiki.zimbra.com/wiki/Zimbra_Proxy_Guide



It looks to me that you failed to define proxy targets.



Easiest way I know is from admin portal. You could try with the command zmproxyconfig.



The ports are open, but the reason for sugesting telnet is to check if they are also listening and to verify that are reacheable.
uxbod
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Proxy Broken

Postby uxbod » Wed Dec 31, 2014 9:17 am

Sebas, Where does one define the proxy targets ? Thanks.

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