Page 1 of 1

admin console - RemoteManager error email queue page

Posted: Wed Jun 24, 2015 12:59 pm
by Martinwiertz

Hello,


Please help!



I am receiving an error on the admin page which displays queues.  Daily statistics say I have an email stuck somewhere. Number of mails is more than I sent on my personal zimbra server.


Release 8.6.0.GA.1153.UBUNTU14.64 UBUNTU14_64 FOSS edition, Patch 8.6.0_P2.


Error:


Remotemanager: server --> server:port} error:service.FAILURE Method: [unknown] Details:soap:Receiver



Tried already:


* change SSH port from 22 to correct port -- no solution (eg. zmprov ms zimbra.domain.com zimbraRemoteManagementPort 1000)


* new certificates - no solution (zmupdateauthkeys and zmsshkeygen)


* firewall disable - no solution


Both client pc and server resolve the hostname of the server. SSH is working from client pc.



Testing with ssh -vi .ssh/zimbra_identity -o strictHostKeyChecking=no zimbra@server.domain.com -p 22 (correct name and port to me) asks for a password....


worked through article: http://wiki.zimbra.com/index.php?title=Mail_Queue_Monitoring



Can't find if this is a fixperms issue.


Help!! (please)


admin console - RemoteManager error email queue page

Posted: Fri Jun 26, 2015 1:12 am
by imanudin11
Hi,



Please paste the result of below command



ls -al /opt/zimbra/.ssh/

admin console - RemoteManager error email queue page

Posted: Sat Jun 27, 2015 6:43 am
by Martinwiertz

Thanks for your input.

root@zimbra:~# ls -al /opt/zimbra/.ssh/
total 24
drwx------ 2 zimbra zimbra 4096 Jun 24 20:12 .
drwxr-xr-x 52 root root 4096 Dec 30 13:44 ..
-rw-r--r-- 1 zimbra zimbra 438 Jun 24 20:12 authorized_keys
-rw-r--r-- 1 zimbra zimbra 444 Jul 19 2014 known_hosts
-rw------- 1 zimbra zimbra 1675 Jun 24 20:12 zimbra_identity
-rw-r----- 1 zimbra zimbra 401 Jun 24 20:12 zimbra_identity.pub



also:


root@zimbra:~# ssh -i .ssh/zimbra_identity -o strictHostKeyChecking=no zimbra@zimbra.wiertz.local -p xxxx
Warning: Identity file .ssh/zimbra_identity not accessible: No such file or directory.
zimbra@zimbra.wiertz.local's password:


admin console - RemoteManager error email queue page

Posted: Sat Jun 27, 2015 7:13 am
by Martinwiertz
Thanks for your input.



root@zimbra:~# ls -al /opt/zimbra/.ssh/

total 24

drwx------ 2 zimbra zimbra 4096 Jun 24 20:12 .

drwxr-xr-x 52 root root 4096 Dec 30 13:44 ..

-rw-r--r-- 1 zimbra zimbra 438 Jun 24 20:12 authorized_keys

-rw-r--r-- 1 zimbra zimbra 444 Jul 19 2014 known_hosts

-rw------- 1 zimbra zimbra 1675 Jun 24 20:12 zimbra_identity

-rw-r----- 1 zimbra zimbra 401 Jun 24 20:12 zimbra_identity.pub



also:

root@zimbra:~# ssh -i .ssh/zimbra_identity -o strictHostKeyChecking=no zimbra@zimbra.wiertz.local -p xyz

Warning: Identity file .ssh/zimbra_identity not accessible: No such file or directory.

zimbra@zimbra.wiertz.local's password:

admin console - RemoteManager error email queue page

Posted: Sat Jun 27, 2015 7:31 am
by Martinwiertz
I think I solved it bij Allowing User Zimbra access to ssh

admin console - RemoteManager error email queue page

Posted: Sat Jun 27, 2015 9:07 pm
by imanudin11
Hi,



Glad to hear that :D