how to deliver message with duplicate Message-ID for some domain

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nirinaemy
Posts: 3
Joined: Sat Sep 13, 2014 12:56 am

how to deliver message with duplicate Message-ID for some domain

Postby nirinaemy » Wed Jun 01, 2016 1:44 pm

Hi all,

We use ZCS 8.0.6 for multi domains.
There was trouble with "Not delivering message with duplicate Message-ID" shown on server log because the user claims not receiving mail. This trouble appear for some domains which have a huge use of email.

We want to enable this option for just few domains hosted on our Multidomain Zimbra Server

Could you give us idea on how to deal with ?

We've tested commands below which work but all domains hosted are getting duplicate mails.

# su - zimbra
zimbra@zimbra:~$ zmprov gcf zimbraMessageIdDedupeCacheSize
zimbraMessageIdDedupeCacheSize: 3000

zimbra@zimbra:~$ zmprov mcf zimbraMessageIdDedupeCacheSize 0

zimbra@zimbra:~$ zmprov gcf zimbraMessageIdDedupeCacheSize
zimbraMessageIdDedupeCacheSize: 0


Uma Shankar
Zimbra Employee
Zimbra Employee
Posts: 40
Joined: Wed Jun 01, 2016 5:01 am

Re: how to deliver message with duplicate Message-ID for some domain

Postby Uma Shankar » Wed Jun 01, 2016 2:02 pm

Hi,

Can you please check for the user attribute

zmprov ga user@domain.com zimbraPrefMessageIdDedupingEnabled

this should be set to TRUE. By default this attribute is set as FALSE.

Command to set it to true is zmprov ma user@domain.com zimbraPrefMessageIdDedupingEnabled TRUE
nirinaemy
Posts: 3
Joined: Sat Sep 13, 2014 12:56 am

Re: how to deliver message with duplicate Message-ID for some domain

Postby nirinaemy » Wed Jun 01, 2016 3:01 pm

Hi,

It's correct, I've set it to TRUE for all accounts for the domain concerned
It works. Thanks

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