Signature image not persist after a server restart

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demuxman
Posts: 3
Joined: Sat Jul 30, 2016 6:04 pm

Signature image not persist after a server restart

Postby demuxman » Sat Jul 30, 2016 6:20 pm

Hello,

I had upgrade my zimbra server to the newly 8.7 version. After that, my signatures that uses a image (PNG or JPG) are still missing after a server reboot. The file still in the same place and with same name on the Briefcase as when the signature has been created.

I had tested this in a fresh install of 8.7 version and this issue happens too. Anyone have note this issue too?

Best Regards,

Rodrigo


demuxman
Posts: 3
Joined: Sat Jul 30, 2016 6:04 pm

Re: Signature image not persist after a server restart

Postby demuxman » Sun Jul 31, 2016 7:41 pm

I have note that when I use an external image (link) than the signature works fine. Wolud be a bug on 8.7 version related to use the internal image loaded through the image button when creating signature (loaded on Briefcase)?

Rodrigo
carlosgomez
Posts: 3
Joined: Tue Jul 19, 2016 7:32 pm

Re: Signature image not persist after a server restart

Postby carlosgomez » Tue Aug 02, 2016 12:18 pm

I have the same problem, I upgraded from 8.6 to 8.7, and I see disappear the images in the signatures. One workaround is to share the briefcase as public without password (only view) in order to show the image, however, I tried to create a new signatures folder to share that instead, but the image is saved in the briefcase root. I dont know how to move the file.
MaySky
Posts: 24
Joined: Sat Apr 02, 2016 6:57 am

Re: Signature image not persist after a server restart

Postby MaySky » Wed Aug 10, 2016 11:44 am

Hello all.

The same problem persists in my Zombra 8.7 server.

After the server restarts:
1) When I compose new message, all the images are present.
2) When someone receives the email - there are no images here (it appears like broken).

What I've found out at this moment:
1) When everything is ok the HTML code for the image looks like

Code: Select all

<img src="/blablabla/logo.png" dfsrc="doc:blablabla/logo.png" width="195" />

2) After restarting it looks like

Code: Select all

<img src="/blablabla/logo.png" width="195" />

3) So the dfsrc="doc:blablabla/logo.png" part of code just cutted off. That's why I suffer from this issue.
4) When I add this part manually, everything works fine until the next restart.

Is there any working solution for that?
joca
Posts: 6
Joined: Fri Jul 29, 2016 12:26 pm
Location: Carpina PE Brazil
ZCS/ZD Version: ZCS 8.8.9_GA_2055
Contact:

Re: Signature image not persist after a server restart

Postby joca » Thu Aug 11, 2016 12:00 am

Same Problem!, after services restart signature work fine.
lpaggini
Posts: 5
Joined: Fri Sep 12, 2014 11:50 pm

Re: Signature image not persist after a server restart

Postby lpaggini » Thu Aug 11, 2016 8:49 am

Same problem.... :evil:

Every upgrade there are new bugs.....
lpaggini
Posts: 5
Joined: Fri Sep 12, 2014 11:50 pm

Re: Signature image not persist after a server restart

Postby lpaggini » Thu Aug 11, 2016 8:51 am

hi guys

no one who has solved ?
phoenix
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Ambassador
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Joined: Fri Sep 12, 2014 9:56 pm
Location: Liverpool, England

Re: Signature image not persist after a server restart

Postby phoenix » Thu Aug 11, 2016 9:37 am

lpaggini wrote:hi guys

no one who has solved ?
Have you checked in bugzilla to see if this has been reported (or resolved) as a bug? If there isn't one then file a bug report, that's what gets the attention of the developers and eventually fixed around here. p;)
Regards

Bill

Rspamd: A high performance spamassassin replacement

If you'd like to see this implemented in a future version of ZCS then please vote on Bugzilla entries 97706 & 108168
demuxman
Posts: 3
Joined: Sat Jul 30, 2016 6:04 pm

Re: Signature image not persist after a server restart

Postby demuxman » Thu Aug 11, 2016 2:35 pm

Hello all,

I have fixed that using a html link to the image that the user needs, and this image is hosted on another web server. Just edit manually the code on the signature section on preferences of the user session and replace the local path of the image by the external link to the image. This works fine for me until now.

Best Regards,

Rodrigo
MaySky
Posts: 24
Joined: Sat Apr 02, 2016 6:57 am

Re: Signature image not persist after a server restart

Postby MaySky » Thu Aug 11, 2016 6:22 pm

demuxman wrote:Hello all,

I have fixed that using a html link to the image that the user needs, and this image is hosted on another web server. Just edit manually the code on the signature section on preferences of the user session and replace the local path of the image by the external link to the image. This works fine for me until now.

Best Regards,

Rodrigo


Yes. I've did it also. But one thing is that displaying of external images is disabled almost in all servers, so the recepient should click on smth like "show images" to see them or will not see them at all. So placing images into the message is prefered.

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