Showing Contacts with null values after Migration of Accounts

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spacehill
Posts: 14
Joined: Sat Sep 13, 2014 12:59 am

Showing Contacts with null values after Migration of Accounts

Postby spacehill » Thu Sep 22, 2016 7:06 pm

Hi all,

after Migrating an account with the Export Feautre from ZImbra 8.6 to another server with 8.7 the autocompletion of recipients is somehow broken:

all contacts that are shown in the autocomplete dropdown are titled with null

Image
if i execute an autocomplete search via command line the names are listed correctly:

Image

Resetting the Ranking (zmsoap -z -m user@domain.com RankingActionRequest/action @op=reset) and flushing the cache (zmprov fc account USERNAME@DOMAIN.COM) did not help.

Does anyone have a solution for that problem?

Thanks in advance :-)


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DualBoot
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Re: Showing Contacts with null values after Migration of Accounts

Postby DualBoot » Thu Sep 22, 2016 9:08 pm

Do the contact show a display name in the contact card (set in the contact folder), and is there the fisrt name set ?
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spacehill
Posts: 14
Joined: Sat Sep 13, 2014 12:59 am

Re: Showing Contacts with null values after Migration of Accounts

Postby spacehill » Fri Sep 23, 2016 8:43 am

Well, the user itself does not have any contact in his own contacs folder, he just have a shared contact folder from another user in zimbra.

Those contacts are well maintained, so first name and last name is always filled.
rus@rainor.ru
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Joined: Fri Oct 07, 2016 10:28 am

Re: Showing Contacts with null values after Migration of Accounts

Postby rus@rainor.ru » Fri Oct 07, 2016 10:38 am

Treated this way! You go to your account settings -> contacts. And remove the check mark from the "Include addresses in shared contacts".
rus@rainor.ru
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Re: Showing Contacts with null values after Migration of Accounts

Postby rus@rainor.ru » Fri Oct 07, 2016 1:57 pm

Yes, just weird! Now when typing the recipient's address is not visible if there is an alias.
rus@rainor.ru
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Re: Showing Contacts with null values after Migration of Accounts

Postby rus@rainor.ru » Fri Oct 07, 2016 2:09 pm

Probably still a problem in this version with autocomplete options. Strange behavior of these parameters.
rwebb616
Posts: 17
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Re: Showing Contacts with null values after Migration of Accounts

Postby rwebb616 » Tue Jan 10, 2017 5:24 pm

I am experiencing this same issue although mine is slightly different in that not all contacts are showing the "null".

I did a migration from a Desknow server to Zimbra 8.7.0_GA_1659

I am not able to uncheck that option under contacts because the users need the auto complete to work against the company shared contacts. It is seemingly random who shows up as null.

I went in using the "to" button and went to the contact itself and chose it and then it appears correctly. Then after that it will show in the auto complete properly but I'm not sure if it will stay that way.

Thanks in advance!
Rich
rwebb616
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Joined: Mon Apr 11, 2016 1:52 pm

Re: Showing Contacts with null values after Migration of Accounts

Postby rwebb616 » Thu Feb 09, 2017 4:00 pm

Does anyone have a solution to this? Does 8.7.2 fix this issue? My customer who is experiencing this is getting frustrated with it. It's really only a display issue but it's annoying either way.

So this is something that started happening with 8.7?

Rich
rwebb616
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Joined: Mon Apr 11, 2016 1:52 pm

Re: Showing Contacts with null values after Migration of Accounts

Postby rwebb616 » Thu Feb 09, 2017 4:14 pm

Nevermind - this apparently was fixed in 8.7.1: https://bugzilla.zimbra.com/show_bug.cgi?id=106101

THANKS!
Rich

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