Authentication fail Webadmin by URL https://mail.domain.com:7071

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longdangyeu481
Posts: 14
Joined: Mon Apr 03, 2017 4:15 am

Authentication fail Webadmin by URL https://mail.domain.com:7071

Postby longdangyeu481 » Fri Apr 21, 2017 8:33 am

Hi all,

I'm having a problem that only can login Admin by URL https://ip:7071

When I login Admin by URL https://mail.domain.com:7071 then appear error Authentication fail

Image

Please help me :|


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DualBoot
Outstanding Member
Outstanding Member
Posts: 467
Joined: Mon Apr 18, 2016 8:18 pm
Location: Earth
ZCS/ZD Version: ZCS FLOSS - 8.7.1 Mutli servers

Re: Authentication fail Webadmin by URL https://mail.domain.com:7071

Postby DualBoot » Fri Apr 21, 2017 10:27 am

hello,

Which Zimbra version are you running ?
Do you have the same behavior with normal webmail ?
Any clues in the log ?

Regards,
duttachampak84
Posts: 1
Joined: Fri Apr 21, 2017 12:03 pm

Re: Authentication fail Webadmin by URL https://mail.domain.com:7071

Postby duttachampak84 » Fri Apr 21, 2017 12:13 pm

longdangyeu481 wrote:Hi all,

I'm having a problem that only can login Admin by URL https://ip:7071

When I login Admin by URL https://mail.domain.com:7071 then appear error Authentication fail

Image

Please help me :|



1) Try User "root" and the same password of admin user.
2)If want to get a list of all administrators,
su - zimbra
zmprov gaaa
3) su - zimbra
zmprov sp <admin email address> <new password>

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