CatchAll Mail Delivery stopped working after server crash

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sb0373
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Joined: Tue Sep 15, 2015 9:59 am

CatchAll Mail Delivery stopped working after server crash

Postby sb0373 » Mon Jun 26, 2017 8:22 pm

Hello Zimbra Community,

I urgently need some help and pointers into the right direction. This morning, the power went off of the Zimbra 8.7.6 Server. After a successful reboot, it seems the catchall setting does not seem to work anymore. This is the error message I get in the zimbra.log:

Jun 26 19:44:24 mail postfix/smtpd[24745]: NOQUEUE: reject: RCPT from mailout46-3.mobile.de[194.50.69.7]: 550 5.1.1 <test@domain1.com>: Recipient address rejected: domain1.com; from=<sender@senderdomain.com> to=<test@domain1.com> proto=ESMTP helo=<mailout46-3.mobile.de>
Jun 26 19:44:24 mail postfix/smtpd[24745]: disconnect from mailout46-3.mobile.de[194.50.69.7] ehlo=2 starttls=1 mail=1 rcpt=0/1 data=0/1 rset=1 quit=1 commands=6/8

this error only shows up for my domain1.com. All the other domains domain2.com domain3.com work fine.

I did a Zimbra re-install to test if that fixes it. Also I re-setup the catchall (to the distribution list catchall@domain1.com):

zmprov modifyDistributionList catchall@domain1.com zimbraMailCatchAllAddress @domain1.com

Again, any pointers are welcome and appreciated.

Thanks and best wishes,

Stefan


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DualBoot
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Re: CatchAll Mail Delivery stopped working after server crash

Postby DualBoot » Mon Jun 26, 2017 9:10 pm

Did you put a zimbraMailForwardingAddress ?
sb0373
Posts: 18
Joined: Tue Sep 15, 2015 9:59 am

Re: CatchAll Mail Delivery stopped working after server crash

Postby sb0373 » Tue Jun 27, 2017 5:39 pm

Hello DualBoot,

thank you very much!! this was actually it. The destination account was removed from all distribution lists so the lists were empty. I saw that when checking but it just didn't hit me.....

Any idea why a power cut would cause just this one e-mail account to be removed from all distribution lists? Is there a command that can actually do that?

Thanks again,

Stefan

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