Disclaimer in Zimbra not working

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alfio
Posts: 4
Joined: Fri Sep 08, 2017 2:55 pm

Disclaimer in Zimbra not working

Postby alfio » Sun Sep 10, 2017 2:32 pm

Hi, I was trying to add a disclaimer text to my zimbra, I did all the steps but when i write a new email, there is no disclaimer. I did this:

zmprov mcf zimbraDomainMandatoryMailSignatureEnabled TRUE

zmprov md mydomain.com zimbraAmavisDomainDisclaimerHTML "<html><body><h1>HTML Disclaimer</body></html>"

/opt/zimbra/libexec/zmaltermimeconfig -e mydomain.com

I can see the files generated, but when i create a new email, I cant see the disclaimer.

Thanks in advanced


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Raun
Zimbra Employee
Zimbra Employee
Posts: 75
Joined: Thu Mar 24, 2016 1:22 pm

Re: Disclaimer in Zimbra not working

Postby Raun » Sun Sep 10, 2017 5:22 pm

alfio wrote:Hi, I was trying to add a disclaimer text to my zimbra, I did all the steps but when i write a new email, there is no disclaimer. I did this:

zmprov mcf zimbraDomainMandatoryMailSignatureEnabled TRUE

zmprov md mydomain.com zimbraAmavisDomainDisclaimerHTML "<html><body><h1>HTML Disclaimer</body></html>"

/opt/zimbra/libexec/zmaltermimeconfig -e mydomain.com

I can see the files generated, but when i create a new email, I cant see the disclaimer.

Thanks in advanced


Please mention your ZCS version
iomarmochtar
Posts: 41
Joined: Sat Sep 13, 2014 3:54 am
Location: Indonesia
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Re: Disclaimer in Zimbra not working

Postby iomarmochtar » Mon Sep 11, 2017 1:44 am

Have you enabling amavis related service such as antivirus or antispam in zimbraServiceEnabled ?

as far as i know the disclaimer command (altermime) is executed by amavis and if the service was not enabled then disclaimer cannot be used even zimbraDomainMandatoryMailSignatureEnabled has been set to TRUE
alfio
Posts: 4
Joined: Fri Sep 08, 2017 2:55 pm

Re: Disclaimer in Zimbra not working

Postby alfio » Mon Sep 11, 2017 1:57 pm

iomarmochtar wrote:Have you enabling amavis related service such as antivirus or antispam in zimbraServiceEnabled ?

as far as i know the disclaimer command (altermime) is executed by amavis and if the service was not enabled then disclaimer cannot be used even zimbraDomainMandatoryMailSignatureEnabled has been set to TRUE



Hi, this is my zmcontrol status, both services "amavis and antispam are up and running"

Host mydomain.com
amavis Running
antispam Running
antivirus Running
imapd Stopped
imap is not running.
ldap Running
logger Running
mailbox Running
memcached Running
mta Running
opendkim Running
proxy Running
service webapp Running
snmp Running
spell Running
stats Running
zimbra webapp Running
zimbraAdmin webapp Running
zimlet webapp Running
zmconfigd Running
[zimbra@mail root]$
alfio
Posts: 4
Joined: Fri Sep 08, 2017 2:55 pm

Re: Disclaimer in Zimbra not working

Postby alfio » Mon Sep 11, 2017 1:59 pm

Hi, I tried in two zimbra versions, 8.6 and 8.8 and the results are the same.
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jorgedlcruz
Zimbra Alumni
Zimbra Alumni
Posts: 2773
Joined: Thu May 22, 2014 4:47 pm

Re: Disclaimer in Zimbra not working

Postby jorgedlcruz » Mon Sep 11, 2017 4:18 pm

Hello,
Can you please review this and let us know the error on the log?
https://wiki.zimbra.com/wiki/Domain_Dis ... leshooting


thank you
Jorge de la Cruz https://jorgedelacruz.es
Systems Engineer at Veeam Software https://www.veeam.com/

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