Desktop client remote admin (signatures)

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Joined: Fri Sep 01, 2006 5:32 pm
Location: UK

Desktop client remote admin (signatures)

Postby Al-MacLean » Wed Oct 18, 2017 12:17 pm

Using the web-based admin tool to update users signatures is fine, but several of our users only use the Desktop Client. Changes made to signatures in the web admin tool do not seem to propagate down to the Desktop Client's unless the user quits the client and restarts it (is that expected?).

I have not discovered a method of remotely helping these users to update their signatures without requiring exit/restart, or doing a web-meeting and using remote control (way over the top and time-heavy).

Is there a better technique?

Thanks in advance


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