problem with sending mail to other domains for one particular user

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P.nagendra
Posts: 1
Joined: Mon Feb 19, 2018 6:23 am

problem with sending mail to other domains for one particular user

Postby P.nagendra » Mon Feb 19, 2018 7:12 am

Hi all,
we are using zimbra 8.6 open source mail server in my office. we got one error that one of my zimbra account user can't able to send messeges to other domains in zimbra web client and i have checked mynetworks also it was fine . I have checked forum also but i did not get any solution related to my problem. I got this error for one particular user and remain accounts were working fine.
please check my error .

method: [unknown]
msg: Invalid address: xxxxxxxxx@gmail.com. com.zimbra.cs.mailbox.MailSender$SafeSendFailedException: MESSAGE_NOT_DELIVERED; chained exception is: com.zimbra.cs.mailclient.smtp.InvalidRecipientException: RCPT failed: Invalid recipient nareshpeeatani@gmail.com: 554 5.7.1 <xxxxxxxx@vekomy.com>: Sender address rejected: Access denied
code: mail.SEND_ABORTED_ADDRESS_FAILURE
detail: soap:Sender
trace: qtp509886383-98180:https://xxxxxxxx:8443/service/soap/SendMsgRequest:1519022601910:8a03ef247b7e612e
request:

Body: {
SendMsgRequest: {
_jsns: "urn:zimbraMail",
m: {
did: "1248",
e: [
// [0]:
{
a: "xxxxxxxx@gmail.com",
t: "t"
},
// [1]:
{
a: "xxxxxxx@vekomy.com",
p: "xxxxxxx",
t: "f"
}
],
id: "1248",
idnt: "1455282100489",
mp: [
// [0]:
{
ct: "multipart/alternative",
mp: [
// [0]:
{
content: {
_content: "hi..
"
},
ct: "text/plain"
},
// [1]:
{
content: {
_content: "&lt;html&gt;&lt;body&gt;&lt;div style=&quot;font-family: arial, helvetica, sans-serif; font-size: 12pt; color: #000000&quot;&gt;&lt;div&gt;hi..&lt;br data-mce-bogus=&quot;1&quot;&gt;&lt;/div&gt;&lt;/div&gt;&lt;/body&gt;&lt;/html&gt;"
},
ct: "text/html"
}
]
}
],
su: {
_content: "test msg"
}
},
suid: 1519022526157
}
},
Header: {
context: {
_jsns: "urn:zimbra",
account: {
_content: "xxxxxxxx@vekomy.com",
by: "name"
},
authToken: "(removed)",
csrfToken: "0_af7da38750047deade8c1fcaac2fcb71220dc1e0",
notify: {
seq: 2
},
session: {
_content: 1648,
id: 1648
},
userAgent: {
name: "ZimbraWebClient - FF43 (Linux)",
version: "8.6.0_GA_1153"
}
}
}


please anyone give me solution.


thank you.


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