Zimbra 8.8.7_GA mailbox Problem.

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gusak80
Posts: 3
Joined: Mon Mar 12, 2018 4:20 pm

Zimbra 8.8.7_GA mailbox Problem.

Postby gusak80 » Mon Mar 12, 2018 4:34 pm

Hi.
First. Sorry, but my Eng not well.
What I had:
Ubuntu 12.04 + Zimbra Collaboration Open Source 8.6.
What I did:
1. Upgrade Ubuntг 12.04 to 14.02
2. Zimbra Collaboration Open Source 8.6 to to 8.8.7
After Upgrade a have the problem with 1 the mailbox.
After login, and select Inbox or SendMessages i see only 100 last mails.
And NetworkError

Code: Select all

method:   [unknown]
msg:   system failure: java.lang.ClassCastException: java.lang.Long cannot be cast to java.lang.String
code:   service.FAILURE
detail:   soap:Receiver
trace:   qtp510113906-7755:1520872275544:d5bf585a4836b953
request:   
Body: {
  SearchRequest: {
    _jsns: "urn:zimbraMail",
    cursor: {
      id: "69720",
      sortVal: "0"
     },
    header: [
      // [0]:
      {
        n: "List-ID"
       },
      // [1]:
      {
        n: "X-Zimbra-DL"
       },
      // [2]:
      {
        n: "IN-REPLY-TO"
       }
     ],
    limit: 50,
    locale: {
      _content: "ru_RU"
     },
    needExp: 1,
    offset: 100,
    query: "in:inbox",
    recip: "0",
    sortBy: "readDesc",
    types: "message",
    tz: {
      id: "Europe/Moscow"
     }
   }
 },
Header: {
  context: {
    _jsns: "urn:zimbra",
    account: {
      _content: "kkjkk@kkkkk.dg",
      by: "name"
     },
    authToken: "(removed)",
    csrfToken: "0_b3582c803e8a85cffa6fbf83210720ebe5a6f722",
    notify: {
      seq: 3
     },
    session: {
      _content: 1356,
      id: 1356
     },
    userAgent: {
      name: "ZimbraWebClient - GC65 (Win)",
      version: "8.8.7_GA_1964"
     }
   }
 }


mailbox.log

Code: Select all

2018-03-12 19:11:34,052 WARN  [qtp510113906-7616:https:https://relay1.kkkkkkk.ru:8443/service/soap/SearchRequest] [name=kkkkkk@bbbb.ru;aname=kkkkkk@bbbb.ru;mid=3;ip=xx.xx.xx.xx;port=54926;ua=ZimbraWebClient - GC65 (Win)/8.8.7_GA_1964;soapId=5cb5239a;] SoapEngine - handler exception
java.lang.ClassCastException: java.lang.Long cannot be cast to java.lang.String
        at com.zimbra.cs.index.ZimbraHit.compareTo(ZimbraHit.java:225)
        at com.zimbra.cs.index.ResultsPager.forwardFindFirst(ResultsPager.java:167)
        at com.zimbra.cs.index.ResultsPager.reset(ResultsPager.java:122)
        at com.zimbra.cs.index.ResultsPager.<init>(ResultsPager.java:101)
        at com.zimbra.cs.index.ResultsPager.create(ResultsPager.java:79)
        at com.zimbra.cs.service.mail.Search.putHits(Search.java:149)
        at com.zimbra.cs.service.mail.Search.handle(Search.java:118)
        at com.zimbra.soap.SoapEngine.dispatchRequest(SoapEngine.java:623)
        at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.java:476)
        at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.java:274)
        at com.zimbra.soap.SoapServlet.doWork(SoapServlet.java:303)
        at com.zimbra.soap.SoapServlet.doPost(SoapServlet.java:213)
        at javax.servlet.http.HttpServlet.service(HttpServlet.java:707)
        at com.zimbra.cs.servlet.ZimbraServlet.service(ZimbraServlet.java:206)
        at javax.servlet.http.HttpServlet.service(HttpServlet.java:790)
        at org.eclipse.jetty.servlet.ServletHolder.handle(ServletHolder.java:821)
        at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1685)
        at com.zimbra.cs.servlet.CsrfFilter.doFilter(CsrfFilter.java:169)
        at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1668)
        at com.zimbra.cs.servlet.RequestStringFilter.doFilter(RequestStringFilter.java:54)
        at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1668)
        at com.zimbra.cs.servlet.SetHeaderFilter.doFilter(SetHeaderFilter.java:59)
        at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1668)
        at com.zimbra.cs.servlet.ETagHeaderFilter.doFilter(ETagHeaderFilter.java:47)
        at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1668)
        at com.zimbra.cs.servlet.ContextPathBasedThreadPoolBalancerFilter.doFilter(ContextPathBasedThreadPoolBalancerFilter.java:107)
        at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1668)
        at com.zimbra.cs.servlet.ZimbraQoSFilter.doFilter(ZimbraQoSFilter.java:116)
        at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1668)
        at com.zimbra.cs.servlet.ZimbraInvalidLoginFilter.doFilter(ZimbraInvalidLoginFilter.java:117)
        at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1668)
        at org.eclipse.jetty.servlets.DoSFilter.doFilterChain(DoSFilter.java:473)
        at org.eclipse.jetty.servlets.DoSFilter.doFilter(DoSFilter.java:318)
        at org.eclipse.jetty.servlets.DoSFilter.doFilter(DoSFilter.java:288)
        at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1668)
        at org.eclipse.jetty.servlet.ServletHandler.doHandle(ServletHandler.java:581)
        at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:143)
        at org.eclipse.jetty.security.SecurityHandler.handle(SecurityHandler.java:524)
        at org.eclipse.jetty.server.session.SessionHandler.doHandle(SessionHandler.java:226)
        at org.eclipse.jetty.server.handler.ContextHandler.doHandle(ContextHandler.java:1158)
        at org.eclipse.jetty.servlet.ServletHandler.doScope(ServletHandler.java:511)
        at org.eclipse.jetty.server.session.SessionHandler.doScope(SessionHandler.java:185)
        at org.eclipse.jetty.server.handler.ContextHandler.doScope(ContextHandler.java:1090)
        at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:141)
        at org.eclipse.jetty.server.handler.ContextHandlerCollection.handle(ContextHandlerCollection.java:213)
        at org.eclipse.jetty.server.handler.HandlerCollection.handle(HandlerCollection.java:109)
        at org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:119)
        at org.eclipse.jetty.rewrite.handler.RewriteHandler.handle(RewriteHandler.java:318)
        at org.eclipse.jetty.server.handler.gzip.GzipHandler.handle(GzipHandler.java:437)
        at org.eclipse.jetty.server.handler.DebugHandler.handle(DebugHandler.java:84)
        at org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:119)
        at org.eclipse.jetty.server.Server.handle(Server.java:517)
        at org.eclipse.jetty.server.HttpChannel.handle(HttpChannel.java:306)
        at org.eclipse.jetty.server.HttpConnection.onFillable(HttpConnection.java:242)
        at org.eclipse.jetty.io.AbstractConnection$ReadCallback.succeeded(AbstractConnection.java:261)
        at org.eclipse.jetty.io.FillInterest.fillable(FillInterest.java:95)
        at org.eclipse.jetty.io.ssl.SslConnection.onFillable(SslConnection.java:192)
        at org.eclipse.jetty.io.AbstractConnection$ReadCallback.succeeded(AbstractConnection.java:261)
        at org.eclipse.jetty.io.FillInterest.fillable(FillInterest.java:95)
        at org.eclipse.jetty.io.SelectChannelEndPoint$2.run(SelectChannelEndPoint.java:75)
        at org.eclipse.jetty.util.thread.strategy.ExecuteProduceConsume.produceAndRun(ExecuteProduceConsume.java:213)
        at org.eclipse.jetty.util.thread.strategy.ExecuteProduceConsume.run(ExecuteProduceConsume.java:147)
        at org.eclipse.jetty.util.thread.QueuedThreadPool.runJob(QueuedThreadPool.java:654)
        at org.eclipse.jetty.util.thread.QueuedThreadPool$3.run(QueuedThreadPool.java:572)
        at java.lang.Thread.run(Thread.java:748)


I make User Reindex MailBox.
No problem.
pls. help.


User avatar
msquadrat
Advanced member
Advanced member
Posts: 167
Joined: Mon Oct 14, 2013 10:09 am

Re: Zimbra 8.8.7_GA mailbox Problem.

Postby msquadrat » Mon Mar 12, 2018 8:52 pm

Looks like somebody else ran into the same issue in Bug 108889.
gusak80
Posts: 3
Joined: Mon Mar 12, 2018 4:20 pm

Re: Zimbra 8.8.7_GA mailbox Problem.

Postby gusak80 » Tue Mar 13, 2018 11:09 am

msquadrat wrote:Looks like somebody else ran into the same issue in Bug 108889.


thanks for the answer.
but for the morning I have no error.
miraclу :)
User avatar
msquadrat
Advanced member
Advanced member
Posts: 167
Joined: Mon Oct 14, 2013 10:09 am

Re: Zimbra 8.8.7_GA mailbox Problem.

Postby msquadrat » Tue Mar 13, 2018 12:03 pm

I was able to reproduce the issue on our test system. It happens only if you sort your folder by read/unread.

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