Can not login to Ajax web client

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tminh
Posts: 5
Joined: Sat Apr 14, 2018 1:53 pm

Can not login to Ajax web client

Postby tminh » Thu Apr 19, 2018 3:46 am

I update to ZCS 8.8.8 lastweek, and I can not login to Web client using Ajax interface (html is normal). It keep stuck at "Loading..."

I tried on Microsoft Edge , Mozila Firefox, Chrome , and Safari (iphone) and the result is the same.

I tried to modify "Start folder" in User Preference from in:inbox to in:sent but this methos is not working.
What should I do to fix this issue ?


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DualBoot
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ZCS/ZD Version: ZCS FLOSS - 8.7.11 Mutli servers

Re: Can not login to Ajax web client

Postby DualBoot » Thu Apr 19, 2018 7:48 am

Hello,

try to empty the jetty working directory after shutdown the mailboxd process and restart it.

Regards,
tminh
Posts: 5
Joined: Sat Apr 14, 2018 1:53 pm

Re: Can not login to Ajax web client

Postby tminh » Thu Apr 26, 2018 1:41 am

DualBoot wrote:Hello,

try to empty the jetty working directory after shutdown the mailboxd process and restart it.

Regards,


Hi Dualboot,

I'm new linux and zimbra user, so could you please explain more clearly what should I do :(

What I'm thinking is:

01. Stop zimbra services ( zmcontrol stop)
02. Delete "the jetty working directory" <== where can I empty that folder ?
03. Start zimbra services (zmcontrol start)

Is it correct ?
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DualBoot
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ZCS/ZD Version: ZCS FLOSS - 8.7.11 Mutli servers

Re: Can not login to Ajax web client

Postby DualBoot » Thu Apr 26, 2018 2:49 pm

the folder to empty :

Code: Select all

/opt/zimbra/jetty/work/
tminh
Posts: 5
Joined: Sat Apr 14, 2018 1:53 pm

Re: Can not login to Ajax web client

Postby tminh » Fri Apr 27, 2018 1:09 am

DualBoot wrote:the folder to empty :

Code: Select all

/opt/zimbra/jetty/work/


I can login to ajax interface by Microsoft Edge. Then I uninstalled Firefox , clear all the cache / temp , restart the computer, re-install firefox but it keep stuck at "loading phase". My company is allowed to use Firefox only so I have to fix this issue. Do you have any clue ?
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