Problem with sending mail from Zimbra Webapp

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amteksrl
Posts: 2
Joined: Thu Apr 19, 2018 2:13 pm

Problem with sending mail from Zimbra Webapp

Postby amteksrl » Thu Apr 19, 2018 3:07 pm

Good morning,

We have a problem with sending mail from Zimbra.

We are currently on Zimbra 8.8.6_GA_1906 on Ubuntu 16.04.

We can't send mail from the webapp, if we do it we get:

Invalid address: myaddress <myaddress@external.mail>. com.zimbra.cs.mailbox.MailSender$SafeSendFailedException: MESSAGE_NOT_DELIVERED; chained exception is: com.zimbra.cs.mailclient.smtp.InvalidRecipientException: RCPT failed: Invalid recipient myaddress@external.mail: 554 5.7.1 <myaddress@external.mail>: Relay access denied

The problem is the same if we send mail from localhost with telnet.

We can send mail from our clients (Thunderbird, Outlook, ecc) without any problems.

Someone could help me?

What kind of information do you need?

Thank you


Klug
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Joined: Mon Dec 16, 2013 11:35 am
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Re: Problem with sending mail from Zimbra Webapp

Postby Klug » Thu Apr 19, 2018 4:25 pm

Check your zimbraMtaMyNetworks variables, it looks like your webmail server (mailstore) is not defined in it.
amteksrl
Posts: 2
Joined: Thu Apr 19, 2018 2:13 pm

Re: Problem with sending mail from Zimbra Webapp

Postby amteksrl » Fri Apr 20, 2018 9:14 am

My zimbraMtaMyNetworks is:

zimbraMtaMyNetworks: [my ip address]/28 127.0.0.0/8 [::1]/128 [fe80::]/64

I send from Zimbra directly, so I think it should be correct. I'm right?
stanly.thomas
Posts: 8
Joined: Mon Apr 02, 2018 5:18 pm

Re: Problem with sending mail from Zimbra Webapp

Postby stanly.thomas » Sat Apr 21, 2018 6:29 am

You could resolve it by adding Server IP in the list of "MTA Trusted Networks"

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