INBOX mails not show in AJAX web client, But shows in HTML

Discuss your pilot or production implementation with other Zimbra admins or our engineers.
thameera
Posts: 38
Joined: Sat Sep 13, 2014 3:21 am

INBOX mails not show in AJAX web client, But shows in HTML

Postby thameera » Fri Apr 20, 2018 3:35 am

Hi All,

I have installed 8.8.5 on Ubuntu 16 and Some users have very strange issue. When they login to the Mail web client (AJAX Version) it shows (Folder Pane) there are new mails on the INBOX but the reading pane not show any mails in the INBOX. But when we use HTML version it shows correctly. Zimbra logs not shows any errors. I use zmprove command to create users not the GUI.

I tried reindex but it didn't help.

But some accounts I tried below steps and it worked while some it didn't helped at all.
1. delete all mails
2. invalidated all sessions
3. reindex mail box. wait for 5 min.
4. log in back, and test mail. New mails shows in reading pane.

Is there any one came a cross this issue? Please let me know any settings I need to make this work.

Kind Regards,
Thameera


Return to “Administrators”

Who is online

Users browsing this forum: No registered users and 26 guests