charset in subject line

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bayerlein
Posts: 2
Joined: Wed Jun 06, 2018 9:36 am

charset in subject line

Postby bayerlein » Wed Jun 06, 2018 9:41 am

Hi,

I am new to Zimbra and it is awesome. I installed the community edition from the latest packages last week. Everything works fine - send and receiving mails, connecting via caldav and so on. But today, I got a mail with a charset in the subject line. From the sender, every subject line begins with "=?iso-8859-1?Q?". Now Zimbra is sending and receiving everything in UTF-8, that is what I know and can see in the mail header. But how can I resolve this behaviour?

If you have got questions, plz feel free to ask. It would be very cool, if you can give me a hint.

Thank you very much


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Raun
Zimbra Employee
Zimbra Employee
Posts: 67
Joined: Thu Mar 24, 2016 1:22 pm

Re: charset in subject line

Postby Raun » Wed Jun 06, 2018 1:13 pm

I would recommend checking the header of the mail and verify if it is RFC 822 compliant.
bayerlein
Posts: 2
Joined: Wed Jun 06, 2018 9:36 am

Re: charset in subject line

Postby bayerlein » Tue Jun 12, 2018 10:00 am

Hi Raun,

thanks for your reply and sorry for my late answer. It have something to do with the webui, because if I am downloading every mail via IMAPs into Thunderbird, everything looks normal. Or if I forward it to another mail server and send it back, it comes up with no iso-8859 at the beginning.

Is ther a charset problem or how can I debug it?

Thank you very much,
Ludwig

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