Install Security Certificate does not appear in Web administrator

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elderf
Posts: 40
Joined: Sat Sep 13, 2014 12:10 am

Install Security Certificate does not appear in Web administrator

Postby elderf » Sun May 12, 2019 2:10 pm

Hi .. I have installed version 8.8.12 opensource in centos 7 and I do not see by any side the web option in the administrator to load and generate the certificates ... does anyone know what I can do to enable it? Thank you


7224jobe
Advanced member
Advanced member
Posts: 145
Joined: Sat Sep 13, 2014 1:55 am
ZCS/ZD Version: 8.6.0_GA_1153.RHEL6_64 Patch 14

Re: Install Security Certificate does not appear in Web administrator

Postby 7224jobe » Mon May 13, 2019 8:30 am

elderf
Posts: 40
Joined: Sat Sep 13, 2014 12:10 am

Re: Install Security Certificate does not appear in Web administrator

Postby elderf » Mon May 13, 2019 9:34 am

Hi, thanks for your response

The problem is that ... the option "Certificates" does not appear in Zimbra Administration Console - Web Interface

Watch

http://prntscr.com/nnut8y

How do I enable it and appear?
7224jobe
Advanced member
Advanced member
Posts: 145
Joined: Sat Sep 13, 2014 1:55 am
ZCS/ZD Version: 8.6.0_GA_1153.RHEL6_64 Patch 14

Re: Install Security Certificate does not appear in Web administrator

Postby 7224jobe » Mon May 13, 2019 9:41 am

It seems that the Zimbra extension (zimlet) that provides certificate installation did not install correctly in your environment. As said here: viewtopic.php?t=65104 follow these steps to make that menù entry appear:

dsinnya wrote:This is because due to some reason you had and error in installing (com_zimbra_cert_manager )zimlet.

details of your error can be found on /tmp/zmsetup.log


to get the certificate menu do the following:

Do this as zimbra user:
zmzimletctl deploy /opt/zimbra/zimlets/com_zimbra_cert_manager.zip
zmprov fc all
zmcontrol restart
elderf
Posts: 40
Joined: Sat Sep 13, 2014 12:10 am

Re: Install Security Certificate does not appear in Web administrator

Postby elderf » Mon May 13, 2019 9:23 pm

Hello, thank you very much for your answer...

carry out the indicated .. it appears but it asks me to load the cert.zip can you please tell me what's next? what should I do to move forward and be able to see it via web ..

You can see what I indicate here.
Thanks in advance



Watch

http://prntscr.com/no4vnx

http://prntscr.com/no4w6x
7224jobe
Advanced member
Advanced member
Posts: 145
Joined: Sat Sep 13, 2014 1:55 am
ZCS/ZD Version: 8.6.0_GA_1153.RHEL6_64 Patch 14

Re: Install Security Certificate does not appear in Web administrator

Postby 7224jobe » Tue May 14, 2019 8:08 am

Now do you see the certificates menu in Zimbra web admin interface -> Configure -> Certificates?
elderf
Posts: 40
Joined: Sat Sep 13, 2014 12:10 am

Re: Install Security Certificate does not appear in Web administrator

Postby elderf » Tue May 14, 2019 8:13 am

Hello, thanks for answering

Restart the server and now if it appears .. but when installing it shows me this error

Watch


http://prntscr.com/noadc0

also

system failure: exception during auth {RemoteManager: mx.xxx.xxx.xxx.xx->zimbra@xxx.xxx.xxx.xx:22}
7224jobe
Advanced member
Advanced member
Posts: 145
Joined: Sat Sep 13, 2014 1:55 am
ZCS/ZD Version: 8.6.0_GA_1153.RHEL6_64 Patch 14

Re: Install Security Certificate does not appear in Web administrator

Postby 7224jobe » Tue May 14, 2019 8:20 am

Is SSH installed and enabled on your servers? As far as I can see searching on these forums it looks like a problem related to SSH. Try following these steps: https://wiki.zimbra.com/wiki/Mail_Queue ... mon_Errors .
Reference: viewtopic.php?f=15&t=21319
elderf
Posts: 40
Joined: Sat Sep 13, 2014 12:10 am

Re: Install Security Certificate does not appear in Web administrator

Postby elderf » Mon May 20, 2019 7:27 am

Hello .. thank you all for your answers ...

In the end the installation issue is corrected by correcting the issue of the display of the email queues since they show the same error ..

When we accessed the administrator of zimbra and we looked to see the mail queue, it gave us the same error as with the certificates .. when first correcting this error, the other was corrected and we were able to install the certificate without any problem.

The issue is resolved .. thank you

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