Zimbra AJAX Webmail not loading

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zanthius
Posts: 13
Joined: Thu Apr 14, 2016 11:22 pm

Re: Zimbra AJAX Webmail not loading

Postby zanthius » Sun May 26, 2019 11:09 pm

So, thanks for the tip on checking crontab, I found something slightly different to yours, right down the very bottom:

*/15 * * * * sh /opt/zimbra/log/zmswatch.sh;

It looks like it calls another executable file in /opt/zimbra/log/ called zmswatch

That was using 200% CPU. Killed it and removed the crontab entry.

Love to know the entry point for this, but we have an older version
Release 8.6.0_GA_1153.SLES11_64_20141215151129 SLES11_64 FOSS edition, Patch 8.6.0_P7.


Tuzki
Posts: 1
Joined: Mon May 27, 2019 1:26 am

Re: Zimbra AJAX Webmail not loading

Postby Tuzki » Mon May 27, 2019 1:28 am

AB_Zimbra wrote:We had exactly the same issue. And I saw that the files had the wrong permissions (executable instead of writeable).

Version: 8.7.11_GA_3800.NETWORK

I did the following (as root);
cd /opt/zimbra/mailboxd
find webapps -type d -exec chmod 0755 {} \;
find webapps -type f -exec chmod 0644 {} \;

Then restart Zimbra;
su - zimbra
zmcontrol restart

After that, everything working fine again and no such messages in the logs anymore.


This also solved our problem. Thanks a lot.
j122yka
Posts: 2
Joined: Mon May 27, 2019 2:49 am

Re: Zimbra AJAX Webmail not loading

Postby j122yka » Mon May 27, 2019 2:59 am

Followed AB_Zimbra's solution fixed half of the problem.

Thanks AB_Zimbra!

Now login advance mode is fine but can't add attachment.

Error uploading file.

Any idea?

By using smartphone sending attachment is ok.

Thanks
:cry:
nurhidayat
Posts: 2
Joined: Mon Dec 04, 2017 8:12 am

Re: Zimbra AJAX Webmail not loading

Postby nurhidayat » Mon May 27, 2019 3:19 am

Please check another effect of this attack, attach file for email attachment in Ajax and HTML mode is not working.
Saaidi
Posts: 30
Joined: Fri Sep 12, 2014 11:54 pm

Re: Zimbra AJAX Webmail not loading

Postby Saaidi » Mon May 27, 2019 4:31 am

do all of you had it solved? i got it working now but all the icons/images are not shown.

updated: all is well now. the icons permission were also to set at least 555
kahfiehudson
Posts: 5
Joined: Mon Mar 06, 2017 4:00 am

Re: Zimbra AJAX Webmail not loading

Postby kahfiehudson » Mon May 27, 2019 4:44 am

AB_Zimbra wrote:We had exactly the same issue. And I saw that the files had the wrong permissions (executable instead of writeable).

Version: 8.7.11_GA_3800.NETWORK

I did the following (as root);
cd /opt/zimbra/mailboxd
find webapps -type d -exec chmod 0755 {} \;
find webapps -type f -exec chmod 0644 {} \;

Then restart Zimbra;
su - zimbra
zmcontrol restart

After that, everything working fine again and no such messages in the logs anymore.

Hi thank you AB_Zimbra, my problem is fixed now
Artem
Posts: 2
Joined: Tue Mar 19, 2019 7:51 am

Re: Zimbra AJAX Webmail not loading

Postby Artem » Mon May 27, 2019 5:16 am

There were problems from zimbra, entered the command in the console
zmfixperms
After this, the zimbra client web part has stopped loading.
Helped
cd / opt / zimbra / mailboxd
find webapps-type d -exec chmod 0755 {} \;
find webapps -type f -exec chmod 0644 {} \;

Then restart Zimbra;
su - zimbra
zmcontrol restart


I am sure that the problem is zmfixperms

Thanks for solving the problem !!!
whyrukter
Posts: 3
Joined: Thu Nov 06, 2014 4:31 am

Re: Zimbra AJAX Webmail not loading

Postby whyrukter » Mon May 27, 2019 5:35 am

nurhidayat wrote:Please check another effect of this attack, attach file for email attachment in Ajax and HTML mode is not working.



I have same proeblem (also when reply all)

Code: Select all

log/mailbox.log


Code: Select all

Caused by: java.io.FileNotFoundException: /opt/zimbra/data/tmp/upload/upload__2c6de581_16af7bb4553__8000_00000016.tmp (Permission denied)


Thank you.
kenyut
Posts: 1
Joined: Mon May 27, 2019 6:52 am

Re: Zimbra AJAX Webmail not loading

Postby kenyut » Mon May 27, 2019 7:02 am

Hi,

Is there any relevant info on tail -f /var/log/zimbra.log?
i have same problem as u all but already solve after updating clamav and freshclam

https://wiki.zimbra.com/wiki/ClamAV_fai ... n_ZCS_v8.6
mmart
Posts: 4
Joined: Mon Oct 08, 2018 7:46 pm

Re: Zimbra AJAX Webmail not loading

Postby mmart » Mon May 27, 2019 7:06 am

i have zimbra 8.7.5. I have nothing unusual in crontab, only zmswatch.sh and this perrmissions error happened again twoday. Any idea why ?

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