User cannot login webmail.

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quan.nt
Posts: 4
Joined: Mon May 27, 2019 4:16 am

User cannot login webmail.

Postby quan.nt » Mon May 27, 2019 4:23 am

Hi guys,
I have a problem, the user cannot login webmail while the services are running.
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faruque_bd
Posts: 3
Joined: Sun May 26, 2019 8:04 am

Re: User cannot login webmail.

Postby faruque_bd » Mon May 27, 2019 5:31 am

We have also faced the same problem and solved it.

It is a problem related to change file permission.

Permission of folder /opt/zimbra/mailboxd/webapps and other folders and files inside this folder has been changed.

pls correct the permission of this file as below :

go the the folder /opt/zimbra/mailboxd

then do this as root

To change the folder permission : find webapps -type d -exec chmod 0755 {} \;
To change the file permission : find webapps -type f -exec chmod 0644 {} \;

then
su - zimbra
zmcontrol restart

Pls also look into zimbra user crontab and you will find a extra line at the end.

*/15 * * * * sh /opt/zimbra/log/zmswatch.sh;

remove this also

This will solve your problem.
quan.nt
Posts: 4
Joined: Mon May 27, 2019 4:16 am

Re: User cannot login webmail.

Postby quan.nt » Mon May 27, 2019 6:40 am

Yes. Its working now.

Thank you for posting the solution.
sandunwa
Posts: 5
Joined: Mon May 27, 2019 7:03 am

Re: User cannot login webmail.

Postby sandunwa » Mon May 27, 2019 7:07 am

faruque_bd wrote:We have also faced the same problem and solved it.

It is a problem related to change file permission.

Permission of folder /opt/zimbra/mailboxd/webapps and other folders and files inside this folder has been changed.

pls correct the permission of this file as below :

go the the folder /opt/zimbra/mailboxd

then do this as root

To change the folder permission : find webapps -type d -exec chmod 0755 {} \;
To change the file permission : find webapps -type f -exec chmod 0644 {} \;

then
su - zimbra
zmcontrol restart

Pls also look into zimbra user crontab and you will find a extra line at the end.

*/15 * * * * sh /opt/zimbra/log/zmswatch.sh;

remove this also

This will solve your problem.


How to achieved this

Can you give me steps after this step "go the the folder /opt/zimbra/mailboxd"

Need step by step how to perform this
then do this as root

To change the folder permission : find webapps -type d -exec chmod 0755 {} \;
To change the file permission : find webapps -type f -exec chmod 0644 {} \;

Thanks.
Klug
Elite member
Elite member
Posts: 2352
Joined: Mon Dec 16, 2013 11:35 am
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Re: User cannot login webmail.

Postby Klug » Mon May 27, 2019 7:33 am

Your servers might be compromised.

viewtopic.php?f=15&t=65932
quan.nt
Posts: 4
Joined: Mon May 27, 2019 4:16 am

Re: User cannot login webmail.

Postby quan.nt » Mon May 27, 2019 7:47 am

Yes, my server is compromised by coin miner.
After fixing the above error, I cannot start antivirus. Please help me.
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naturalswiss
Posts: 1
Joined: Mon May 27, 2019 7:23 am

Re: User cannot login webmail.

Postby naturalswiss » Mon May 27, 2019 8:12 am

faruque_bd wrote:We have also faced the same problem and solved it.

It is a problem related to change file permission.

Permission of folder /opt/zimbra/mailboxd/webapps and other folders and files inside this folder has been changed.


Thank you, we had the same issue, this helped to fix it.
What could cause this? Is there any additional steps what I shall do?
Thanks again for your help! :)

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