Unable to Whitelist IP/Domain in 8.8.12

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ZCS/ZD Version: Zimbra 8.7.0_GA_1659.FOSS

Unable to Whitelist IP/Domain in 8.8.12

Postby myriad » Tue Nov 26, 2019 7:37 pm

Ok this is driving me crazy! I have searched the Zimbra WIKI and countless other 'helpful' sites in my quest to get Zimbra to whitelist an ip/domain but it is not working and for the life of me I don't know why. When I check the logs I see the message:

Code: Select all

Nov 25 11:45:11 mail amavis[6793]: (06793-10) Blocked SPAM {DiscardedInbound}, []:65534 [] <> -> <rick@xxxxx.ca>, Queue-ID: 6C00F2FA1CE, Message-ID: <1293807780.1574700304014.JavaMail.apps407@mkhc-web-app02.407etr.com>, mail_id: Ay8H_c-9ALYE, Hits: -, size: 8272, 160 ms
. I have tried adding the IP and the domain to:
but nothing seems to work for me and I am out of ideas. I am also finding it hard to understand the anti spam system as there are so many different help articles that seems to span almost 10 years on the WIKI and it's kind of confusing. I was hoping for some help from my fellow Zimbrans. Any ideas?

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